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Why won't Calendar and Contacts sync with my iPod

477 Views 6 Replies Latest reply: Mar 28, 2014 6:47 PM by chipheater RSS
Gov. Cuomo Calculating status...
Currently Being Moderated
Dec 12, 2012 9:17 AM

Every time I try, my menu says no contacts available in this computer---despite having an address book full of them. Also my calender (iCal) no longer syncs with my iPod. Running 10.7.5 in my laptop and the latest (2.0.1) software in my 120 g

MacBook Pro, Mac OS X (10.7.5)
  • JMCDLR Calculating status...
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    Dec 17, 2012 8:10 AM (in response to Gov. Cuomo)

    After updating my itunes software to 11.0.1 I am having the same issue. When syncing my ipod classic, itunes says there are no contacts or calendars available on my computer. This worked fine before the upgrade. I am on an imac running OSX 10.7.5. All other data syncs properly. Any others having this issue after upgrading itunes?

  • fishprincess Calculating status...
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    Jul 15, 2013 4:45 PM (in response to Gov. Cuomo)

    I am having this issue as well.  I have OS X 10.8.4 and an ipod 5th generation, software version 1.0.2. 

  • chipheater Level 1 Level 1 (10 points)

    Had the same problem with iTunes 11.1 with my iPod nano. My Contacts were on the nano but no way to sync and update them. Tried a few suggested solutions but nothing worked. What I did then  was to set up a new account on my iMac (a new standard account not an admin one) and then went into Time Machine and recovered an old version of iTunes (9.x) and put that into the new standard account (not into the HD applications folder but just on the desktop of the new standard account, or wherever). I then exported the Contacts from my own admin account and used this file to load Contacts in the new standard account. In the new standard account I plugged in my Nano and all was like it was when things worked and I synced the Contacts and the iPod nano that way. A bit clumsy perhaps and you have to export the admin (or main account) contacts each time and then update the Contact in the new standard folder but ... it works.


    Would have been nice if Apple had given us the option on the new iTunes versions ... or warned us perhaps!

  • chipheater Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 23, 2014 8:26 PM (in response to chipheater)

    Just to add - you might have to open the old version of iTunes in the new account before you plug in the iPod.

  • chipheater Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 28, 2014 4:39 PM (in response to chipheater)

    Sadly, I was premature - it doesn't work - apparently once the iPod library is udated using v 11.x the old iTunes v 9.x won't recognise it.

  • chipheater Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 28, 2014 6:47 PM (in response to chipheater)

    My apologies for the previous incorrect solutions! What I have finally done to alter the Contacts group in the iPod (in my case an iPod Nano 4th Generation) with iTunes 11.x is the following:


    I connected the iPod as per usual and iTunes opens and the iPod shows up on the desktop. I then click on the iPod icon to open its folder which shows that there is a Contacts folder. Opening this I saw a Contacts file called 'iSync.vcf' which I moved to the Trash.


    I then went to Contacts (the actual app) and exported those vcards I wanted to be on my iPod. Since I didn’t need every card on my nano I did each card individually; if you want all the cards then just select all the cards you want to export (or make a new special group for the iPod) or command-A a group and then export these vcards, either directly to the iPod Contacts folder, or to a folder on the desktop from which you can later move the vcards into the iPod folder (in case you want to add or subtract cards). note: if you have exported a group of cards from Contacts you cant remove cards from it later)!


    To add vcards to the iPod from then on, just drag a new card, or an updated vcard, into the iPod Contacts folder - conversely to remove a contact, drag the card out of the folder.


    Hopefully this solves the problem. I’ve checked it out several times today with my iPod and it seems to work well.


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