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restore iphone 4s but no data for the apps

296 Views 5 Replies Latest reply: Jul 15, 2013 6:47 PM by ChrisJ4203 RSS
w2055 Calculating status...
Currently Being Moderated
Jul 7, 2013 4:29 PM

I had to restore my iPhone 4s to see if that would fix the wifi issues - that did not help.   After the restore -- i got my apps back from Itunes -- but no data for ANY of the apps.    Where does iTunes store / backup 'app data'?  

iPhone 4S, iOS 6.1.3
  • AnaMusic Level 9 Level 9 (55,165 points)
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    Jul 7, 2013 4:31 PM (in response to w2055)

    w2055 wrote:

     

    ...    Where does iTunes store / backup 'app data'?  

     

    What gets Backed Up

     

    iTunes http://support.apple.com/kb/ht4946

    iCloud http://support.apple.com/kb/PH2584

     

    How to BackUp

     

    http://support.apple.com/kb/ht1766

  • ChrisJ4203 Level 7 Level 7 (26,505 points)
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    Jul 14, 2013 7:31 PM (in response to w2055)

    How are you backing up, via iTunes or iCloud? iTunes does backup app data if the app allows iTunes to access it. iTunes does not backup applications, those are just part of iTunes and if you do a restore, then they are resynced by iTunes.

     

    I believe you should contact the app developers support and see what they have to say about the data backup. Also, you say you got back no data, did you restore from backup, or restore as a new device?

  • ChrisJ4203 Level 7 Level 7 (26,505 points)
    Currently Being Moderated
    Jul 15, 2013 6:47 PM (in response to w2055)

    I don't know of any settings you can use for changing backups in iTunes. The only reason I know this is I have read of other apps that do not have their app data backed up via iTunes. Again, as I said earlier, you would have to contact the developer.

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