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Updated iPhoto to 9.2.3, lost majority of photos - help!

492 Views 8 Replies Latest reply: Jul 15, 2013 10:12 PM by Terence Devlin RSS
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Jul 14, 2013 5:56 AM

We updated iPhoto as recommended by Apple to version 9.2.3 and immediately had trouble with no photos showing in iPhoto.  The photo folder on the Mac drive is empty, and was the primary location for storing and accessing photos. After finding the iPhoto backup library on the My Book external drive, I imported and only recovered 1,000 of 10,000+ photos. The recovery files are dated with photos from 2005 - 2009, and nothing from 2010 to present.  It also required me to update the iPhoto library file upon import, something which I expected would automatically occur as part of the application update. 

 

I am running an  iMac with OS X 10.6.8.

 

Already tried to rebuild the library by launching iPhoto and holding command/option.  No new files were recovered. Any tips/advice is much appreciated to help recover 4 years of family memories!

 

Frustrating to see the continued degradation of Apple's competive advantage: seamless interoperability and ease of use.  The iphone synch with itunes is a whole other discussion...

 

Thanks,

Scott

iMac, Mac OS X (10.6.8)
  • Terence Devlin Level 10 Level 10 (121,655 points)

    When you say "The photo folder on the Mac drive is empty" do you mean your Pictures folder?

     

    How w did you make your back up? Did you back up before updating? Why did you import from the back up? Why not just restore?

     

    I've never heard of anyone being required to 'update the iPhoto library file', though everyone gets a message saying that the Library is being updated, automatically, and allowing them to decline if they so choose. Can you clarify on this?

     

    Why are you offering crash reports when you make no mention of crashes?

     

    Before editorialising on "degradation" you might want to exclude things like user error or local issues. Millions of people somehow manage to update with none of your issues.

  • Terence Devlin Level 10 Level 10 (121,655 points)

    new version of iPhoto not able to find or recognize the iPhoto library on the Mac drive. When launching iPhoto application after the update, and the application is attempting to pull from the Mac drive database, it is a never ending spinning wheel of white dashes as if searching but never finding.

     

    This is not clear to me. When you launched the updated version of iPhoto it offered you a spinning wheel? Not an entirely new Library? Not a 'Where is the Library message'? Can you confirm?

     

    This is very important. If what you got was a spinning wheel it suggests that your Library still exists, but, obviously not where you expected it to be, but iPhoto has trouble opening it.

    iPhoto required the My Book iPhoto library file to be updated, or reconfigured (can't confirm the exact language here), before proceeding.  It was definitely a separate prompt and process from the app update.

     

    So what you got was the usual notifiication: The library needs to be updated and earlier version of iPhoto will no longer be able to read the Library. In other words, you had a choice. Allow the update to go ahead or not. So, you weren't required to do anything? Just assent to the update? It's important as these error messages can provide pointers to the solution.

     

    I can see your problems, but I don't see yet that they are the result of anything Apple have done.

  • Terence Devlin Level 10 Level 10 (121,655 points)

    Can you find where the Library actually is?

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