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i forgot my passcode

455 Views 1 Reply Latest reply: Jul 18, 2013 1:33 PM by allen a RSS
catenicasio Calculating status...
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Jul 16, 2013 4:13 PM

I have a ipod classic. My daughter was using the ipod and she locked it with a passcode. I have had this ipod for about 4 years and i forgot my passcode. How do I get a new one or unlock my ipod classic?

iPod classic
  • allen a Community Specialists Community Specialists (2,455 points)
    Currently Being Moderated
    Jul 18, 2013 1:33 PM (in response to catenicasio)

    Hello catenicasio,

     

     

    There are a couple of ways to unlock the iPod.

     

    Unlocking iPod

    You can unlock iPod in one of two ways:

    • Enter the combination on iPod using the same controls you used to set the combination. If you do not enter the correct combination, the digits onscreen flash red. When you enter the combination correctly, iPod will unlock and return you to the last viewed screen.
    • Connect iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.

    If you can't unlock iPod using either of these methods, you can restore your iPod to factory settings. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to iPod.

    iPod: How to use the Screen Lock

    http://support.apple.com/kb/HT1350

     

     

    Cheers,

    Allen

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