4 Replies Latest reply: Jul 17, 2013 10:31 AM by atayloma
atayloma Level 1 Level 1 (0 points)

I have tried new cords, a new plug and tried to reset it by pushing the power and home button at the same time, but it is not working. I checked the plug connections and they all look good. When I plug it in, it shows the very slight red in the battery, and the lightning icon under it, but it does not charge up at all. Does anyone have any suggestions?


iPod touch (5th generation)
  • 1. Re: My ipod touch 5th gen will not charge.
    Skydiver119 Level 7 Level 7 (21,255 points)

    Have you let it sit for a bit?

    If your battery is totally drained it can take a half hour or more before the battery gets enough power to react.

  • 2. Re: My ipod touch 5th gen will not charge.
    animist08 Level 1 Level 1 (20 points)

    There's a number of things you could try if you havent already.

     

    My first recommendation is not to use cheap power cords from eBay etc because I found that although some cheap third-party cords would sync properley and transfer data they did not charge. So I got genuine Apple charging cords, no problem even though it it was $20.

     

    Try charging from a USB port on just about any device, computer or other USB charger and see if it has charged within 9 hours.

     

    I also found that earlier Genuine Apple chargers that were supplied with 3gen iPhones had very low amperage (like 0.5W) which were ok for the iTouch and iPhones but certainly very slow to charge devices like the iPads.  So if you can find a charger of 1Watt output or more then go for the higher amp out like 2W or above. Its not the amps you have to worry about, its the Voltage. The device will only draw the amperage it needs.

     

    Or buy a new charger

  • 3. Re: My ipod touch 5th gen will not charge.
    lllaass Level 10 Level 10 (142,155 points)

    - See:      

    iPod touch: Hardware troubleshooting

    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

    - Try another charging source

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

    - Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar                          

  • 4. Re: My ipod touch 5th gen will not charge.
    atayloma Level 1 Level 1 (0 points)

    Thanks for the responses. Still no luck. I have tried another charging source, I have tried USB, can't get Itunes to recognize the ipod. I had seen the solution to go to the genius bar, but that is about a 2 hour trip for me from where I live, so I was looking for something that might give me a lead. Thanks again