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Computer thinks my shuffle 4 is an external drive

472 Views 2 Replies Latest reply: Jul 17, 2013 8:33 AM by Wormholes RSS
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Jul 16, 2013 9:37 PM

Just purchased a new iPod shuffle 4. iTunes will not acknowledge it and my computer thinks it as an external drive.  I have shut it off, restarted, replugged, tried to reinstall still no luck.  Best bet, I'm thinking, is to return it and try again any other thoughts?

iPod shuffle

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