1 2 Previous Next 27 Replies Latest reply: Jun 11, 2014 4:24 PM by Lawrence Finch Go to original post Branched to a new discussion.
  • 15. Re: Fixes
    Lawrence Finch Level 7 Level 7 (25,985 points)

    Then call 800-my-iphon and arrange a mail exchange.

  • 16. Re: Fixes
    SLUSaintsFan Level 1 Level 1 (0 points)

    I thought of that problem is I have no backup phone and my iphone will not load to make the call. This is why Apple should have online support some place but from what I see sofar they dont.

  • 17. Re: Fixes
    Lawrence Finch Level 7 Level 7 (25,985 points)

    Apple DOES have online support. Click "Contact us" at the bottom of every page on the Apple site. Then click

    Start your request online

  • 18. Re: Fixes
    candymerna Level 1 Level 1 (0 points)

    Anyone please help me, I have an iphone 3GS, yesterday i was charging it and it reached almost quarter the battery. Once it shuts off and gave me a black screen without the spining circle. I tried to plug it in electricity and it doesn't work also and turned hot . I tried to plug it into my laptop, itunes didn't recognize it and doesn't open.
    WHAT CAN I DO, I NEED IT TODAY TERRIBLY ....please help me

  • 19. Re: Fixes
    Lawrence Finch Level 7 Level 7 (25,985 points)

    Charge for 15 minutes with the wall charger. Then hold the HOME and SLEEP buttons at the same time until something happens. There are 3 common possible results:

     

    • An Apple logo appears - release the buttons and the phone will restart
    • A battery warning appears - you probably have a bad battery
    • Icons showing that you should connect it to iTunes and Restore it

     

    If NOTHING happens after 30 seconds of holding your phone's hardware has failed.

  • 20. Re: Fixes
    Pilotleo Level 1 Level 1 (0 points)

    Hints Below:

     

    Hint 1: iPhone 3G

    Hint 2: iPhone 3GS

  • 21. Re: Fixes
    Lawrence Finch Level 7 Level 7 (25,985 points)

    Hint: check the date of the post you responded to

  • 22. Re: Fixes
    TheDiamondMinecart Level 1 Level 1 (0 points)

    I have it next door to me!

  • 23. Re: Fixes
    Eva3711 Level 1 Level 1 (0 points)

    If "SLUSaintsFan" lives in &/or near Hammond, LA... This may help you... My son goes to SLU & he went to an Apple store in Baton Rouge on Sherwood Forest Blvd.  Also, I think there is one in or near one of the Malls... not sure which... either Metairie or Slidell, LA.. I live in South Illinois now, so I'm not of exact locations... Sorry. If this doesn't help, I'll get my son to respond to you. Good Luck

  • 24. Re: Fixes
    winston tyson Level 1 Level 1 (0 points)

    not connected to internet but would like to have my music downloaded

  • 25. Re: Fixes
    Lawrence Finch Level 7 Level 7 (25,985 points)

    Connect the phone to your computer and download it from your iTunes library.

  • 26. Re: Fixes
    Rubentoro Level 1 Level 1 (0 points)

    I from venezuelan and my city dont have any service department . I think that any friend when travel to USA can to carry my iphone 4S to repair or replace for other new. For this reason i would like to know the price the both option

  • 27. Re: Fixes
    Lawrence Finch Level 7 Level 7 (25,985 points)

    Apple will only replace the phone if it has a hardware defect. The cost for a 4S is $199.

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