2 Replies Latest reply: Jul 18, 2013 8:18 AM by paulcb
SarahRivers Level 1 Level 1 (0 points)

Every one of my apps crashes. Mail, tumblr, photos. They all bring up but don't completely load then close out. I cant delete photos anymore because everytime I press the delete button it crashes without deleting the pictures.


iPhone 4S, iOS 6.1.4
  • 1. Re: why are all my apps crashing?
    BobbyDigital00 Level 3 Level 3 (965 points)

    You can try:

    Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.

     

    Then test to see if it solved the problem.

     

     

    If that doesn't work, you'll likely have to perform a reset to factory setting (which deletes everything, make a backup): http://support.apple.com/kb/HT1414

  • 2. Re: why are all my apps crashing?
    paulcb Level 6 Level 6 (19,060 points)

    Standard troubleshooting...

     

    1. Try a Restart by pressing the sleep/lock button until you see the slider.  Slide to power off.  Restart by pressing the sleep/lock button until you see the Apple logo.

     

    2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.

     

    3. Remove all apps from Recently Used list...

    - From any Home Screen, double tap the home button to bring up the Recents List

    - Tap and hold any icon in this list until they wiggle

    - Press the red (-) to delete all apps from this list.

    - Press the home button twice when done.

     

    4. If still a problem restore with your backup.

     

    5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.

     

    6. If still a problem, it's likely a hardware issue.