Currently Being ModeratedJul 18, 2013 8:32 AM (in response to LeLaNay)
Welcome to the Support Communities!
It's possible that the app did not finish downloading.
The links below will show you how to resume the download or redownload your purchased app if necessary.
I hope this information helps ....
Have a great day!
Currently Being ModeratedJul 19, 2013 6:09 AM (in response to judysings)
Hey Judy thanks for helping but that did not help me, everytime I try to reinstall the downloading bar goes from 0 bytes to installed, however they did not install into my Mac. For some reason luckily when I tried to reinstall Pixelmator it downloads normally and install. With Day One after countless of tries I give up trying to install it. I'm looking for a refund now, any way I can get it ? It's been 4 days since I bought the empty app.
Currently Being ModeratedJul 22, 2013 12:30 PM (in response to LeLaNay)
The following information should help you with this: