seankels

Level 1 (0 points)

Q: My ipod classic shows contact apple.com/support/ipod. How do I fix this?

My ipod classic shows contact apple.com/support/ipod and will not otherwise respond in any way. What do I do?

iPad (4th gen) Wi-Fi, iOS 6.0.1

Posted on Jul 16, 2013 9:43 AM

I have this question too

Q: My ipod classic shows contact apple.com/support/ipod. How do I fix this?

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Helpful answers

by Allen A,

Allen A Jul 18, 2013 11:33 AM in response to seankels
Community Specialists

Jul 18, 2013 11:33 AM in response to seankels

Hello seankels,

I'd start with trying to restore the iPod via iTunes while the iPod is in disk mode. Refer to the following article for further information.

iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463

Cheers,
Allen
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