Skip navigation

Songs Visible but Not Playable

1424 Views 5 Replies Latest reply: Dec 19, 2013 7:52 AM by chris.1911 RSS
airic82 Calculating status...
Currently Being Moderated
Jul 16, 2013 7:33 AM



I've had a similar thing happen in iTunes 11.0.4 a few times now and I'm not sure why it's doing it. Every once and a while, I'll go to play an album I purchased in the iTunes Store, but some of the titles will be greyed out. If I tell the album to play, it will skip those titles, but if I double click on them, they play.


I looked in my iTunes Music folder and they're all there. I also looked at their info in iTunes and they have the proper email address for my iTunes account (the same one for the songs that aren't greyed out).


If I go into the iTunes Store, I don't have the option to purchase the greyed out songs. It says "Play" instead.


I looked at my iPhone, which is set to sync all of my music and only the non-greyed out songs were there. When I go to the iTunes Store on my iPhone, i can redownload them through the Purchased section.


It's really odd and annoying when I want to go play an album or especially when I'm not home and want to listen on my phone, but the songs aren't there.


Has anyone else had similar issues? I've done the basic stuff (restart iTunes, etc) but I can't even figure out why it's greying them out in the first place.





MacBook Pro, OS X Mountain Lion


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.