Skip navigation

Microst Exchange 'unable to verify'

434 Views 4 Replies Latest reply: Jul 26, 2013 4:49 PM by Templeton Peck RSS
Swizz70 Calculating status...
Currently Being Moderated
Jul 18, 2013 10:17 AM

Hello,

 

I am trying to setup my work e-mail on my mail account: I have entered the correct e-mail and password for my account (works on the computer) but it comes up with the message 'unable to verify'?

 

It then takes me to another screen with the options of:

Email

Server

Domain

Username

Password

Description

 

I don't know what to do from there. Sorry to be a novice. Help would be very much appreciated. Thanks

iPhone 4, iOS 6.1.3
  • Templeton Peck Level 9 Level 9 (57,670 points)
    Currently Being Moderated
    Jul 18, 2013 12:33 PM (in response to Swizz70)

    Swizz70 wrote:


    I don't know what to do from there.

     

    Ask your IT dept for the correct settings.

  • Bonesaw1962 Level 4 Level 4 (1,185 points)
    Currently Being Moderated
    Jul 18, 2013 3:01 PM (in response to Swizz70)

    Sounds like it is an Exchange account.  As Templeton suggested, talk to IT.  Could be settings, and your account must also be enabled for Exchange Active Sync on the Exchange Admin side. 

  • Templeton Peck Level 9 Level 9 (57,670 points)
    Currently Being Moderated
    Jul 26, 2013 4:49 PM (in response to Swizz70)

    If you Exchange admins can't help by giving you the correct settings then noboby can.  It's their server.  They set it up.  They should be able to answer your questions.  Since we don't have access to your server, nobody here can say what settings you need to enter.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.