HT203356: If iTunes doesn't respond when you connect an iOS device

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Collinsgifted123

Q: Why will ny new ipad will not start/awake?

My ipad is only a week old and was working fine last night when I plugged it in to recharge.  Today it will not restart/awake.  I have tried the first three suggestions given in support section, but I am not seeing any results.  Why will it not start up today?

iPad, iOS 6.1.2

Posted on Jul 18, 2013 6:35 PM

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Q: Why will ny new ipad will not start/awake?

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  • by sberman,

    sberman sberman Jul 18, 2013 9:36 PM in response to Collinsgifted123
    Level 8 (39,090 points)
    Jul 18, 2013 9:36 PM in response to Collinsgifted123

    Here's the troubleshooter article for the iPad not turning on:

    TS3281

     

    Follow its advice - try restarting, then resetting your iPad if restarting does not work.

     

    I'm not sure why you attached an article about iTunes being unresponsive when your writeup makes it sound like you're experiencing something quite different.