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iPod Touch 4th gen keeps on rebooting

323 Views 3 Replies Latest reply: Jul 19, 2013 5:25 AM by lllaass RSS
DarkMp21 Calculating status...
Currently Being Moderated
Jul 18, 2013 10:11 PM

Hi everybody out there, I am posting this because I am having a serious problem with my iTouch 4th gen. The problem below:

 

 

I did a full+trickle charge like five days ago and everything was going fine, I was using my iTouch and left it in standby for like two days, I checked for its battery level yesterday and it was 4% so it was obvious it wasn't going to last much time, so I decided to leave it until the battery was totally drained. I plugged it using my iPad charger and original charger and it started to charge but as soon as I was going to grab it to unlock it started to reboot and kept on rebooting. I left it connected and it was 12% but after five reboots it was under 5% and the battery seemed to be hot, It is obvious it is not a software problem. Any idea how to fix this? Do I have to replace the battery? Thanks in advance.
iPad, iOS 6.1.3, Troubleshooting, firmware error
  • Choustonator Level 2 Level 2 (310 points)
    Currently Being Moderated
    Jul 18, 2013 10:19 PM (in response to DarkMp21)

    I would try to restore your iPod back to factory settings and see if it improves at all. If it doesnt, it may be the battery(if it keeps draining) or a problem with the iPod for randomly rebooting. If it is either one, call 1-800-MYAPPLE and they can see if you are in warranty and a possible replacment for you.

  • lllaass Level 10 Level 10 (135,760 points)
    Currently Being Moderated
    Jul 19, 2013 5:25 AM (in response to DarkMp21)

    Try:

    - iOS: Not responding or does not turn on

    - Also try DFU mode after try recovery mode

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - Try on another computer

    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store or Apple Authorized Service provider is in order.

    Apple Retail Store - Genius Bar       

     

    If not within warranty you can also Google for a third-party repair place.

    If it is confirmed that it is the battery, yo can purchase a replacement for about $10 and replace it yourself if yo are up to it.

    iPod Touch Repair – iFixit

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