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installing itunes

231 Views 2 Replies Latest reply: Jul 19, 2013 3:51 AM by diesel vdub RSS
Tiana123abc Calculating status...
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Jul 18, 2013 9:59 PM

     When I try to install itunes it stops and says verify that you have sufficient privileges to start system services. I have no idea what that means.

windows PC, Windows 7
  • Neil Patrick Harris Calculating status...
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    Jul 19, 2013 2:16 AM (in response to Tiana123abc)

    Hello Tiana123abc,

     

    1.       Did you make any changes to the computer before the issue occurred?

     

    I would suggest you to follow the steps from the link below and check if it helps.

     

    Method 1: How to restart the Apple Mobile Device Service (AMDS) on Windows:http://support.apple.com/kb/TS1567

     

    Method 2: If the issue persists then set your computer in Clean Boot state and check if the same issue occurs.

    By setting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:
    http://support.microsoft.com/kb/929135

    Note: After clean boot troubleshooting step, follow Step 7 in the provided link to return your computer toNormal startup mode.

     

    Method 3:

    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

    http://support.apple.com/kb/HT1923

     

    Hope this information is helpful.

     

    Sincerely,

    Neil Patrick Harris(Zachary Knight)

  • diesel vdub Level 7 Level 7 (20,725 points)
    Currently Being Moderated
    Jul 19, 2013 3:51 AM (in response to Tiana123abc)

    If you have "sufficient privileges" what is the issue?

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