5 Replies Latest reply: Jan 8, 2014 6:15 PM by Niki21136
marmar21 Level 1 Level 1 (0 points)

it will not let me change my payment method


iPhone 4S, iOS 6.1
  • 1. Re: change payment method
    BS_Alaska Level 1 Level 1 (0 points)

    I had a same experience. So I researched what people are saying about this problem and solved it. This is what I did. I opened my account at my PC, changed payment credit card from Visa to Amex. Then updated the info at my iPhone. Sorry, this may not help if you do not use PC or do not have other credit card.

  • 2. Re: change payment method
    msfara Level 1 Level 1 (0 points)

    Hi, my problem was solved.

    First, you need to check the balance on your bank account.

    Then, you need to open the itunes on your laptop and sign in.  There, you can see "purchase history". Click on that.

    Under the purchase history, you can see the amount you owe to Apple. If your balance is lower than the amount you owe, then you need to top up some money to your bank account. 

    Make sure the amount you want to top up is higher than the amount you owe.

    Then, open your apple id account and click payment information..insert back your debit card info and your billing address.  Then, click "Done".

    That's all.. After you complete this step, under payment method you can see "None" option appears.  Try this out!

    (Sorry for my bad english, hope you can undertand what I want to share)

  • 3. Re: change payment method
    Tapout420 Level 1 Level 1 (0 points)

    I'm have the same problem I'm in able to download any apps or games or music to my new I phone 5s because when I go to iTunes or Apple store it's saying there was a problem with your last purchase, so update payment method.  Then I put my debit card information in the phone, but then my old payment method information keeps coming up, halfway filled out!! How can I just but in a new payment method?? So I can down load my apps and music I've already purchased??

  • 4. Re: change payment method
    gail from maine Level 6 Level 6 (11,590 points)

    Hi Tapout,

     

    Try signing out of the iTunes & App Store. Then close the app: double-click the Home key and swipe up on the iTunes & App Store thumbnail. Then go back to Settings>iTunes & App Store and sign back in, then select View Account, then go in and change your billing again and see if you have any luck!

     

    Cheers,

     

    GB

  • 5. Re: change payment method
    Niki21136 Level 1 Level 1 (0 points)

    But what happens if it's a visa also, just new card number