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iPod

2716 Views 20 Replies Latest reply: Sep 18, 2013 12:51 PM by Skel0t0n24 RSS
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WER36sdf Calculating status...
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Jan 18, 2013 5:55 AM

ipod

  • pvonk Level 6 Level 6 (13,670 points)
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    Jan 18, 2013 7:46 AM (in response to WER36sdf)

    Yes??

  • 1004blueAppleSupportCommunties Calculating status...
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    Feb 15, 2013 12:40 AM (in response to WER36sdf)

    Where did you bought? Is it new iPod Touch or iPod Touch 4th Generation, or something iPod like classic, shuffle, and nano.

  • doglova12 Level 1 Level 1 (5 points)
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    Apr 26, 2013 1:25 PM (in response to WER36sdf)

    Is this a question?

  • Junior2807 Calculating status...
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    May 21, 2013 7:38 PM (in response to WER36sdf)

    yes

  • jfv8221 Calculating status...
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    Jun 3, 2013 8:49 PM (in response to Junior2807)

    yes, my 8 year old son forgot password and tried several times to remeber it, unsuccessfully and the unit read disabled and connect to itunes, but when connected to itunes it read unit locked and was unable to process

  • jfv8221 Level 1 Level 1 (0 points)
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    Jun 3, 2013 8:49 PM (in response to Junior2807)

    any help?

  • jfv8221 Level 1 Level 1 (0 points)
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    Jun 3, 2013 8:50 PM (in response to jfv8221)

    ipod touch

  • randers4 Level 9 Level 9 (52,985 points)
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    Jun 3, 2013 8:57 PM (in response to jfv8221)

    If it was never synced with iTunes on the computer you connected it to you would get the warning message below.  If it was synced to a different computer while this passcode was set on it, connect it to that computer instead, then follow the directions listed under "If you have previously synced your device with iTunes" at the bottom of this article: http://support.apple.com/kb/HT1212.

     

    Otherwise, you will have to place it in recovery mode to restore it, then restore it to an existing backup if you have one.  If you don't, you will lose all data on the device except what is available in your iTunes library to sync back to it.  To do this, follow the directions listed under "If you have never synced your device with iTuens".

     

    Locked with passcode alert.png

  • jfv8221 Level 1 Level 1 (0 points)
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    Jun 3, 2013 8:57 PM (in response to jfv8221)

    figured it out thx

  • nimi756 Calculating status...
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    Jun 19, 2013 2:29 AM (in response to WER36sdf)

    lost the password what i do

  • angie-n-ohio Calculating status...
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    Jul 19, 2013 6:37 PM (in response to jfv8221)

    Hello. How did you figure this issue out when your iPod was disabled b/c of your password?  Please help!! Thanks so much!!

     

    angie

  • randers4 Level 9 Level 9 (52,985 points)
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    Jul 19, 2013 6:40 PM (in response to angie-n-ohio)

    The solutions to that are listed in blue at the bottom of this article: http://support.apple.com/kb/HT1212.  If you can, use the one listed under "If you have previously synced your device with iTunes".

  • angie-n-ohio Level 1 Level 1 (0 points)
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    Jul 19, 2013 8:00 PM (in response to randers4)

    Hello randers4-

     

    thanks for you help a little while ago with my ipod touch.  But it still isn't working.  The notice from itunes is the same re: the password as you state above.  I have worked on this for hours and the same thing keeps happing.... and the screen is the same as before... iPod is disabled connect to itunes... What am I doing wrong?

     

    I am going through each step very carefully! Any other insight you may have??

  • randers4 Level 9 Level 9 (52,985 points)
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    Jul 19, 2013 8:06 PM (in response to angie-n-ohio)

    Did you place it in recovery mode to restore it?  Sometime you need to do this a number of times before it will be successful.

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