5 Replies Latest reply: Jul 21, 2013 1:33 AM by Ocean20
handyally Level 1 Level 1 (0 points)

help i deleted all my contacts then restored useing backup, the contacts appear for a few seconds then vanish how can i hold on to them?


iPhone 5, iOS 6.1.4
  • 1. Re: backup
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    Were you backing up in iTunes or iCloud? Were you syncing your contacts into a supported application? How did you delete the contacts?

  • 2. Re: backup
    handyally Level 1 Level 1 (0 points)

    backed up to itunes, deleted useing Contactsxl app. background is. gave my iphone four to daughter without restoreing factory settings. she was able to delete my contacts on my new phone and replace them with her contacts. which left me with trying to delete her contacts and restore my backup contacts. Contactsxl deleted her contacts but when i restore my contacts they appear for a moment then vanish, oops

  • 3. Re: backup
    Ocean20 Level 6 Level 6 (13,170 points)

    I bet you are sharing IDs?

  • 4. Re: backup
    handyally Level 1 Level 1 (0 points)

    i think we were..she has since deleted my mail account and replaced it with her own

  • 5. Re: backup
    Ocean20 Level 6 Level 6 (13,170 points)

    Well that is your problem.  You can share an ID for the app store if oyu want but you should have distict IDs for imessage, facetime and the icloud