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No sound on my ipod

870 Views 1 Reply Latest reply: Jul 21, 2013 3:07 AM by lllaass RSS
damexicangrl Calculating status...
Currently Being Moderated
Jul 20, 2013 10:38 PM

Hello, today i tried using my ipod to watch some videos on youtube but then i realized that there was no sound unless i had the earphones plugged in...i also realized that when i do plug my earphones in, voice control comes on which to me thats pretty wierd. When i unplug my earphones to turn up the volume(wich there isnt any) it say "headphones" as if they were still plugged in... I tried reseting the ipod; turning it on/off. Still no luck.... What is wrong with my ipod and what else can i do?

iPod touch, iOS 6.1.2
  • lllaass Level 10 Level 10 (135,785 points)
    Currently Being Moderated
    Jul 21, 2013 3:07 AM (in response to damexicangrl)

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.

    Try the following to rule out a software problem

    General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".

    - Reset the iPod. Nothing will be lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup

    - Restore to factory settings/new iPod.

    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.

    Apple Retail Store - Genius Bar

    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

    Apple - iPod Repair price                  

    A third-party place like the following will replace the jack for less. Google for more.

    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

    Replace the jack yourself

    iPod Touch Repair – iFixit

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