TS3742: OS X: About kernel panics

Learn about OS X: About kernel panics
cacu011
Level 1 (0 points)

Q: I have this kernel panic message - restart your computer - when installing OS snow leopard?

I bought this second hand MacBook Pro 2010 model from an online auction and finding it hard to install the OS.  The Macbook pro works with (another) harddisk with windows 7 installed  - which makes me certain that all the hardware is working fine.  The person claimed that they used the windows 7 only and when re-installing the original harddisk acidently wiped out the OS from the harddisk.

 

Just cannot get it back to Mac OS.  I am trying to install from my Mac OS X snow leopard (family pack - 5 user license) only installed once on my older other Macbook Pro.  The system gives this message of

 

"You need to restart your computer.  Hold down the Power button until it turns off, then press the Power button again"

 

Tried it a few times.  No further progress.

 

 

Any help will be appreciatied

MacBook Pro, Mac OS X (10.6)

Posted on Jul 21, 2013 7:10 PM

Close
cacu011

Q: I have this kernel panic message - restart your computer - when installing OS snow leopard?

  • All replies
  • Helpful answers

  • by ChristianBois,

    ChristianBois ChristianBois Jul 21, 2013 11:37 PM in response to cacu011
    Level 1 (0 points)
    Jul 21, 2013 11:37 PM in response to cacu011

    Hello,

     

    you should give more info (13" or else...HD and ram size, model number)

     

    Repeated kernel panics could mean a material defect (like memory bar, hard drive defect or even motherboard). Does it boot with external drive or with the other mac in target mode? option key to select startup drive

     

    When you say 'another hard disk" you must mean a BootCamp partition of the unique drive of the machine?.

     

    Check that with BootCamp Assistant in Utility folder. You can adjust space alloted to Windows and what's left for MacOS. You can even blow away that partition if you don't plan to use it.

     

    If it is not the problem, you could try to reformat the whole drive with Disk Utility (GUID partitions, OS extended jounalized) at the first screen of installation of Mac OS (see utility menu) and install MacOS with Install Disk. I guess family pack should work as different computer models could be in the household.

     

    If these steps don't work, check you memory modules and use a diagnostic utility to verify hard disk.

     

    cb

  • by mende1,

    mende1 mende1 Jul 21, 2013 11:36 PM in response to cacu011
    Level 10 (93,314 points)
    Desktops
    Jul 21, 2013 11:36 PM in response to cacu011

    If you have a Mid 2010 or Early 2011 MacBook Pro, note that those Macs came with a special OS X version, so you can't reinstall Snow Leopard using the Snow Leopard family pack you have.

     

    Instead, call Apple to order the DVDs that came with that MacBook Pro > http://support.apple.com/kb/HE57 Insert the Mac OS X Install Disc, hold the C key while your MacBook Pro is starting and reinstall Mac OS X