HT203343: Resolve printer issues on your Mac

Learn about Resolve printer issues on your Mac
cathy259

Q: Troubleshooting scanning from HP printer to IMAC

New IMAC.  I was hoping to use my current printer HP OfficeJet J6480 All in one.  I have downloaded software for Mountain Lion 10.8.2. I am able to print but not Scan.  I am get conflicting info. about whether this really works.  Can someone confirm?

OS X Mountain Lion (10.8.4)

Posted on Jul 20, 2013 3:09 PM

Close

Q: Troubleshooting scanning from HP printer to IMAC

  • All replies
  • Helpful answers

  • by PAHU,

    PAHU PAHU Jul 22, 2013 2:20 AM in response to cathy259
    Level 6 (16,610 points)
    Jul 22, 2013 2:20 AM in response to cathy259

    With reference to this Apple article, there is an ICA scanner driver available for the OfficeJet J6400 series. Assuming this covers your model, if you open Print & Scan and select the HP, does the right pane show a Print and Scan button - or just Print.

     

    Or if you open Image Capture, is the HP shown in the left pane of this application?