Currently Being ModeratedJul 22, 2013 7:10 AM (in response to Patti duffy)
Hi Patti duffy,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
When you mute your iPad, only certain sounds are muted.
- Sounds such as alerts, notifications, sound effects, and game audio are muted.
- Media playback (such as music, podcasts, movies, videos, and TV shows) are not muted.
I hope this information helps ....
Have a great day!