1 Reply Latest reply: Jul 23, 2013 3:53 AM by diesel vdub
Kiengkham Level 1 Level 1 (0 points)

hi support team,


please let me know how to restore my iphone 3G?


send the info to me by ofnelat@gmail.com



error 1.png



error 2.png



please your help!


thank you!

iPhone 3G, iOS 6.1.4
  • 1. Re: can't restore my iphone 3G
    diesel vdub Level 7 Level 7 (21,935 points)

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40

    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware  issue. If the errors persist on another computer, the device may need  service.

    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked  by configuration (Mac OS X / Windows) > Rebuild network information  > Mac OS X > The hosts file may also be blocking the iTunes  Store. If you have software used to perform unauthorized  modifications to the iOS device, uninstall this software prior to  editing the hosts file to prevent that software from automatically  modifying the hosts file again on restart.