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MacBook Pro Logic Board Failure

485163 Views 1,307 Replies Latest reply: Apr 19, 2014 7:22 AM by G309903 RSS Branched to a new discussion.
  • SHIKHA FROM BANGALORE Level 1 Level 1 (0 points)
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    Jun 29, 2013 11:42 PM (in response to Biouche)

    i am in India but i would like to press action too

  • SHIKHA FROM BANGALORE Level 1 Level 1 (0 points)
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    Jun 29, 2013 11:51 PM (in response to watanabe)

    yes. same situation . logic board failure

  • ace232323 Level 1 Level 1 (0 points)
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    Jun 30, 2013 12:13 AM (in response to carl wolf)

    Carl,

    Who put a bee in your bonnet?  You sure make a lot of assumptions.  I went in twice within the first year and apple could not diagnose the problem.  I was sold a faulty product and apple hasn't admitted it.  After much prodding on my third visit they have hinted at a possible logic board issue after repeatedly trying to blame it on software issues.  It had been sent off for a flat rate fee of $310, which I am satisfied with at this point.

  • clintonfrombirmingham Level 7 Level 7 (26,850 points)
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    Jun 30, 2013 12:37 AM (in response to SHIKHA FROM BANGALORE)

    There's no evidence that early (or late) 2011 MacBook Pros have any sort of wide-spread 'fault'. When Apple finds faulty machines (such as some 15" mid-2010 MacBook Pros) they repair them gratis. When one machine out of tens of thousands fail, they don't issue any sort of acknowledgement that a particular model 'fails' frequently.

     

    Computers fail. Cars fail. Had you purchased the extended AppleCare Protection Plan, your machine would likely be fixed for nothing. Filing any sort of complaint or lawsuit is pointless...

     

    Clinton

  • Attila.T 1985 Level 1 Level 1 (0 points)
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    Jun 30, 2013 12:51 AM (in response to carl wolf)

    Carl?

     

    What do you mean? The lady genius said that they could not identify the issue. After asking her how come, didn't you get a log or an error code? Her reply was no, there is no print out or error code apart from this: ASD had 21 errors

    2 SMC - rest video. She kept repeating herself. What do you mean by I didn't get the problem resolved? How could I? She kept repeating the same things like she memorised them.

  • Dr_Jezz Level 1 Level 1 (55 points)
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    Jun 30, 2013 11:02 AM (in response to clintonfrombirmingham)

    clintonfrombirmingham wrote:

     

    When Apple finds faulty machines (such as some 15" mid-2010 MacBook Pros) they repair them gratis.

     

    Actually, no they don't.  That's the original point of this whole thread and the other almost identical one.  My 2008 MBP had a known issue and they refused to aknowledge the diagnosis.  Period.  Full stop.  That's the way it happened.  That's why the thread is here and if you want the details, the same story as mine has been posted up repeatedly.  Now that this is known history, is it any wonder people now have trust issues with Apple.  This is what you get for short-sighted mismanagement and corprate arogance from people like me who have been championing their products since the the Mac plus (and hands on with the Apple II even before that).  At least I can still switch my Mac plus on.

  • Holden_78 Calculating status...
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    Jul 23, 2013 11:36 PM (in response to Keith Walsh)

    I have a 2008 A1260 which I diagnosed with a logic board failure--this was back in October.  I came to this conclusion only after extensive research.  The computer was behaving in the manner which many of you have described.  Needless to say, I wrote off the computer since the repair bill would be so high.  Today, I decided to take out the hard disk.  While doing this I noticed a loose ribbon cable--according to the photos on Ifixit.com, it was the hard drive cable which connects to the logic board. 

     

    After reattching this cable, my Macbook booted as if nothing ever happened.  For the past ten hours, I have been rebooting and putting it to sleep without a problem.  Does this make sense to anyone?

  • clintonfrombirmingham Level 7 Level 7 (26,850 points)
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    Jul 23, 2013 11:54 PM (in response to Holden_78)

    Does this make sense to anyone?

     

    Sure - a faulty (or loose connection on the) SATA cable will exhibit some of the same issues as a logic board failure.

     

    You may (fingers crossed) have simply inadvertently 'fixed' your machine - good luck.

     

    Clinton

  • Csound1 Level 7 Level 7 (32,465 points)
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    Jul 24, 2013 8:00 AM (in response to SHIKHA FROM BANGALORE)

    SHIKHA FROM BANGALORE wrote:

     

    i am in India but i would like to press action too

    Call a lawyer.

  • Holden_78 Level 1 Level 1 (0 points)
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    Jul 24, 2013 8:33 AM (in response to clintonfrombirmingham)

    Sure - a faulty (or loose connection on the) SATA cable will exhibit some of the same issues as a logic board failure.

     

    That is what I was wondering.  My Macbook had every symptoms of the logic board failure.  I realized after putting it back together, how I should have detached the cable to see if the behavior reappeared. Regardless, so far so good.

  • Attila.T 1985 Level 1 Level 1 (0 points)
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    Jul 26, 2013 4:48 AM (in response to Keith Walsh)

    Update on the case:

     

    I phoned up apple care again. Asked them to transfer me to customer relations. They asked me why, and I explained the friendly fellow the problem again. He said customer relation wouldn't take my call as they don't deal with calls like this. He instead put his supervisor on the phone . Very friendly guy he sounded. He ensured me that he'll look into it and call me back tomorrow (today already). He did indeed. And they will pay for the repair. I'll now have to bring it into an apple service provider in the next 30 day.

     

    So it's sorted. Question is , will they replace the logic board with one that has the same dodgy chipset on it? I don't know. Anyone?

     

    Good luck people!

  • branstanka Level 1 Level 1 (0 points)
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    Aug 3, 2013 5:46 PM (in response to Attila.T 1985)

    Apple keeps deleting my replies and posts regarding this matter.

    I have read many discussions regarding logic board failures. This has become a concern of mine because it just failed on my MBP and I am being quoted quite a bit of money to fix it. I have already dropped over 2k on this thing and hearing that this is a very common problem unnerves me! It can happen randomly! Please read: (hopefully its relevant) http://www.patentlyapple.com/patently-apple/2012/08/class-action-filed-against-a pple-for-defective-macbook-logic-boards.html

  • poikkeus1 Level 3 Level 3 (955 points)
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    Aug 3, 2013 7:13 PM (in response to branstanka)

    Point well taken.

     

    Apple uses legal means to assert their rights in certain areas; in the same way, customers can seek redress for product issues. (That said, this forum is owned and maintained by Apple, and they have the option to delete or edit posts at their discretion.)

     

    For a comprehensive and balanced treatment of the logic/graphics board issue, check this out:

     

    http://logicboardmac.blogspot.com

  • thew60 Calculating status...
    Currently Being Moderated
    Aug 7, 2013 12:08 PM (in response to Keith Walsh)

    This just happened to my sons MBP and is being fixed under Apple Care.

    The question I have is what if anything is being done to avoid this from recurring after the logic board is replaced?

    If the first board failed after 18 months and they replace it with exactly the same part, what's to say the second wont fail again in 18 months??

  • Grant Bennet-Alder Level 8 Level 8 (48,180 points)
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    Aug 7, 2013 12:44 PM (in response to thew60)

    thew60-

     

    When the starter gives out on your car, do you usually file a class-action lawsuit about it?

     

    In my opinion, you are assuming a conspiracy theory that simply does not exist.

     

    I do not know how anyone can say anything to make you feel better in the face of your assumption of deliberate evil committed by Apple.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
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