Q: hey, I don´t know why or what but while I was using my mac, the icloud locked my mac and now asking for a PIN lock wit ... hey, I don´t know why or what but while I was using my mac, the icloud locked my mac and now asking for a PIN lock with 4 numbers that I never set up before... What a need to do to fix it?? more
-
All replies
-
Helpful answers
-
Jul 24, 2013 11:54 AM in response to RafaelMalucelliby Csound1,The 4 digit Pin lock is caused by locking the Mac remotely, it is the code entered when the lock was requested.
-
Jul 24, 2013 11:56 AM in response to RafaelMalucelliby randers4,If your Mac was locked with Find My Mac, you'll have to take it to an Apple store or authorized service provider to have it unlocked. You will need to bring the necessary paperwork to prove that it is yours. From http://support.apple.com/kb/TS4006:
"Only Apple retail stores or Apple Authorized Service Providers can unlock computers protected by a firmware password, such as passwords set with Find My Mac.
If you cannot remember the firmware password for your computer, schedule a service appointment with either an Apple Retail Store or an Apple Authorized Service Provider. If you plan to visit an Apple Retail store, make areservation at the Genius Bar (only available in some countries)."