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trying to sync iPod touch after reinstalling Windows

776 Views 13 Replies Latest reply: Jul 24, 2013 5:11 PM by typative RSS
typative Calculating status...
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Jul 24, 2013 12:14 PM

Hi there.


I had to reinstall windows on my computer.


Now, I'm trying to get my iPod Touch synced again with iTunes.


However, every time I try (whether it's thru WiFi or USB), I keep getting a message warning me that:


"The iPod is synced with another iTunes library. An iPod can be synced with only one iTunes library at a time. What would you like to do?


Erase and Sync - replaces the contents of this iPod with the contents of this iTunes library


Transfer Purchases - copies iTunes Store purchases this computer is authorized to play from this iPod to this iTunes library."


I've already tried clearing everything; I've deauthorized this computer etc.. signed back in again etc.. I still keep getting the same thing though.


I don't know what else to do. There's nothing currently in my iTunes on my computer, so if I do the "Erase and Sync" option, I'll lose just about everything, except for a few purchases or whatever..


If anyone knows how to resolve this, please let me know ASAP!!


I also have my iPod backed up to iCloud, which I know pretty much nothing about.. I don't know where my stuff is actually backed up at, like where to go for it, nor at all how I'd go about doing a "restore" or anything...


Any help would be greatly appreciated!! Thank you!

iPod touch (4th generation), Windows 7
  • turingtest2 Level 8 Level 8 (43,955 points)

    Yes, I do know what you mean. The simple way to do that would be to restore the backup of the library you made before the reinstall of Windows... but if it were that easy you wouldn't be here asking for help. Reinstalling Windows destroyed your library (and your other personal data stored on the drive). Hopefully most of your media is on your device. The tools listed at the bottom of the article should let you extract all the non-iTunes store purchases from the device (i.e. the things you can't transfer or download with iTunes). iTunes can extract the apps which will be faster than downloading them again. The step-by-step guide is designed to make sure that you recover as much as can be recovered from the device, then backup and restore it so that it treats your new library like home.



  • turingtest2 Level 8 Level 8 (43,955 points)

    If you extracted all the apps and media into the local library then even if the restore session fell over you should be able to do it again and select the media to sync to the device. If you didn't recover the apps & media first, and backup the device as instructed, then I really don't know what to say.




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