Currently Being ModeratedJul 24, 2013 12:22 PM (in response to RooDogg)
Thanks for the question. It sounds like there may be a program or service still running that is utilizing this folder. You can double check by making sure the 6 components are uninstalled from the Control Panel:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
3. Apple Software Update
4. Apple Mobile Device Support
6. Apple Application Support (iTunes 9 or later)
If the above are already uninstalled, restart your computer and then confirm that the C:\Program Files\Common Files\Apple\ can be removed. If it cannot, follow the additional steps at the bottom of the article (referring to iPodService.exe).
Currently Being ModeratedAug 7, 2013 4:57 AM (in response to matt00)
Thanks Matt. I have followed this guidance but it still has not fixed the problem. My PC has gone back to my local technician as I have run out of solutions.
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