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Hotmail account not syncing: constantly "checking for mail"

2158 Views 4 Replies Latest reply: Jul 24, 2013 3:38 PM by Trevor C RSS
Trevor C Level 1 Level 1 (95 points)
Currently Being Moderated
Jul 24, 2013 3:02 PM

Hello everyone,

 

I have several email accounts set up on my phone, primarily POP accounts, but one hotmail/outlook one. Over the last week or so, have discovered hotmail account is not retrieving mail. It sits at "checking for mail" perpetually and can't send either. I know there's email there ad I can see it on web.

 

Have tried: deactivating account in settings, then reacting sting it; removing account from phone, then setting it up from scratch (have tried both 'hotmail' button for new account and 'exchange'. Both seem to connect okay but then get stuck as mentioned.

 

POP accounts, and a gmail one, working fine.

 

Any suggestions?

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