1 2 Previous Next 16 Replies Latest reply: Mar 7, 2014 2:17 AM by Ndrey Branched to a new discussion.
Daejia13 Level 1 Level 1 (0 points)

unlock my iphone

iPhone 4S, cricket
  • 1. Re: unlock my iphone
    kb1951 Level 5 Level 5 (4,230 points)

    Contact your phone company, they are the only ones who can authorize an unlock.

  • 2. Re: unlock my iphone
    stevejobsfan0123 Level 7 Level 7 (32,345 points)

    Only if you say pretty pretty please with a cherry on top.


    Actually only your carrier can unlock it. No one here can.

  • 3. Re: unlock my iphone
    AnaMusic Level 9 Level 9 (57,005 points)

    If you mean unlock it from the Carrier... Then you need to Contact the Carrier. They are the Only ones that can assist you.

  • 4. Re: unlock my iphone
    Tippy18 Level 1 Level 1 (0 points)

    I called ATT and they notified Apple to verify that the contract was over. They siad I had to backup and then restore and the phone would be unlocked. It is not unlocked and apple said the warrenty expired so they would not offer assistance. I want to switch to tmobile but their sim card willnot work(no service)

  • 5. Re: unlock my iphone
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    You need to contact AT&T again. They are the ones that authorize the unlock and handle it. After they authorize the unlock, you connect the device to iTunes and restore. Once restored, you should receive the unlock notice. If you do not, make contact with the carrier again. They are the only one that can follow through with it.

  • 6. Re: unlock my iphone
    sathish492 Level 1 Level 1 (0 points)

    unlock my iphone it was factory unlocked phone but now it showing locked contact your customer care....... pls help me

  • 7. Re: unlock my iphone
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    If it showing locked now, it was not factory unlocked, but hacked. Only the carrier the phone is locked to can unlock it. If you purchased the phone from the carrier or from Apple unlocked and there is a problem, then contact the carrier or Apple. If you had someone "unlock" the phone for you, then you upgrading the phone will have locked it back to the carrier. Only alternative to that is to contact the carrier to see if they will unlock it, or try Google for other methods.

  • 8. Re: unlock my iphone
    bookbots Level 1 Level 1 (0 points)

    Mine too!


    or say goodbye.

  • 9. Re: unlock my iphone
    asra kiani Level 1 Level 1 (0 points)

    how to pascode unlock?

  • 10. Re: unlock my iphone
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    See this support document when you are having trouble with the passcode lock. http://support.apple.com/kb/ht1212

  • 11. Re: unlock my iphone
    Libby101a Level 2 Level 2 (265 points)

    Restore through iTunes! If you called an Apple advisor and they told you to restore through iTunes it means the system shows that AT&T or whoever your carrier is has unlocked the phone and you have to restore it through iTunes to update it in Apple's system and to unlock the phone itself. If it is still locked it means you have not restored it to factory settings!!!

  • 12. Re: unlock my iphone
    Lawrence Finch Level 7 Level 7 (25,950 points)

    You just got fooled by this very old thread with one new post in it, and that post on a totally different subject. It's called "threadjacking".

  • 13. Re: unlock my iphone
    Ritag82 Level 1 Level 1 (0 points)

    Bell unlocked my phone so I did the restore, but it didnt unlock. Should I try again? I wonder if I did something wrong.

  • 14. Re: unlock my iphone
    Lawrence Finch Level 7 Level 7 (25,950 points)

    Two possibilities:


    1. The unlock hasn't been processed yet by Apple. It can take several days after you receive notice from the carrier that the phone is unlocked.
    2. You used the wrong Restore button. You need to use Restore iPhone, not Restore Backup...


1 2 Previous Next