HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors
Dessyduck

Q: cant access my application store for ipad 4

Cant Access my application store

iPhone 4S

Posted on Jul 25, 2013 4:16 AM

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Q: cant access my application store for ipad 4

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  • by King_Penguin,

    King_Penguin King_Penguin Jul 25, 2013 4:34 AM in response to Dessyduck
    Level 10 (135,224 points)
    iTunes
    Jul 25, 2013 4:34 AM in response to Dessyduck

    What happens when you try to access it, and have you tried any of the following to fix it :

     

    - closing the App Store via the phone's taskbar (double-click the home button to open the taskbar, then press and hold an app on there until they start to shake, then press the to close an app)

     

    - logging out and back into your account on the phone via Settings > iTunes & App Stores

     

    - a soft-reset (i.e. reboot) by pressing and holding both the home and sleep buttons for 10 to 15 seconds until the Apple logo appears

  • by umar_1,

    umar_1 umar_1 Sep 19, 2014 11:50 AM in response to King_Penguin
    Level 1 (0 points)
    Sep 19, 2014 11:50 AM in response to King_Penguin

    i tried but still the same issue.

     

    can not connect to app store. and blank

    sometimes it is just blank. only thing working is the updates.

    same for ibooks too.

     

    and if i delete the app store than how will i get it back?

  • by King_Penguin,

    King_Penguin King_Penguin Sep 19, 2014 12:01 PM in response to umar_1
    Level 10 (135,224 points)
    iTunes
    Sep 19, 2014 12:01 PM in response to umar_1

    You cannot delete the App Store app, it's built-in to iOS.

     

    As well as doing what I suggested above, you've also tried resetting your network connections (Settings > General > Reset > Reset Network Settings) and then reconnecting to it (you will need to re-enter your network's password) - and does it work on other networks (e.g. friend's) ?