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app crash

176 Views 3 Replies Latest reply: Jul 25, 2013 10:20 AM by James Ward4 RSS
amiroos512 Calculating status...
Currently Being Moderated
Jul 25, 2013 5:39 AM


since yesterday my despicable me and trial xtreme 3 suddenly stoped working but i could play them before even after upgraiding them i've tryed everything but it keeps crashing and a new game i downloaded yesterday too it crashes on start little empire i have 4 gb free on my phone now and don't khow what to do. please help thank you.( i have iphone 4 os:6.1.2)

iPhone 4, iOS 6.1.2
  • James Ward4 Level 7 Level 7 (23,100 points)
    Currently Being Moderated
    Jul 25, 2013 6:01 AM (in response to amiroos512)

    Without knowing what "tried everything" means:


    • Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.
    • Try deleting and redownloading the apps in question
  • James Ward4 Level 7 Level 7 (23,100 points)
    Currently Being Moderated
    Jul 25, 2013 10:20 AM (in response to amiroos512)

    You may need to try restoring the iPhone as new.


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