HT1657: iTunes Store: Movie rental frequently asked questions (FAQ)Learn about iTunes Store: Movie rental frequently asked questions (FAQ)
Currently Being ModeratedJul 25, 2013 6:34 AM (in response to ehaghver)
Welcome to the Apple Support Communities. Sorry to hear the movie you purchased from iTunes is not playing past 4:07 minutes.
If the movie has completely downloaded, I recommend deleting the movie downloading the movie again from your list or purchased movies. You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on a computer" in the following article:
If you are still not able to play the movie, you can report an issue with this purchase using the steps in this article: