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TS3424: iPhone: Troubleshooting activation issues

Learn about iPhone: Troubleshooting activation issues

TS3424 iPhone 4 activation and restore errors. Tried everything and the phone still won't work

1185 Views 13 Replies Latest reply: Jul 27, 2013 10:56 AM by BTM123 RSS
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Jul 19, 2013 9:19 AM

Woke up this morning and looked at my phone. Found an error message saying "iPhone cannot make or recieve calls, please restore through iTunes". So before restoring it I checked the support website to see if there was anything else I could do before I had no other choice than to restore the phone. Followed everything, found the phone still wouldn't work or recieve signal. I restored the phone and now it wouldn't activate, so called Apple and explained to them. Tried everything I was told, (Call my network, original network provider of phone, restore again, try recovery mode, activating with a different SIM card, absolutely everything) and still the phone wont activate. Apple have bent over backwards for me to try solve this but have had no luck, so if anyone else has experienced this and had any luck fixing it can you please share any info with me as I'm now effectively stuck in a contract without a phone or an option to renew the phone or one to put my SIM card into. iTunes also thinks 6.1.3 is the latest software but I have seen users with 6.1.4


The phone is an iPhone 4 16GB originally locked to Orange UK but has been working fine with a T-mobile UK SIM.

I've spent a couple of hours looking on the Internet and had no luck at all so any replies would be greatly appreciated.


iPhone 4, iOS 6.1.3


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