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Problem with installing updates on apps.

101 Views 2 Replies Latest reply: Jul 25, 2013 1:16 PM by jmospry RSS
jmospry Calculating status...
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Jul 25, 2013 1:05 PM

I clicked on update all to update all my current apps.  It just seems to be hanging and I'm unable to stop the update.  How do I fix this without uninstalling and reinstalling?

iPhone 4, iOS 6
  • AAN2 Level 3 Level 3 (630 points)
    Currently Being Moderated
    Jul 25, 2013 1:12 PM (in response to jmospry)

    Firstly, restart your device. Hold the sleep/wake (lock) button and slide to power off. Then power it back on.

     

    Then, make sure you are connected to a wifi that has internet connection. To test if it has internet connection, try opening a safari page on your device.

     

    After verifying your wifi connection, try the update again. If it still won't update, then uninstalling/reinstalling the app that it hangs on is the best option.

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