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I have an iphone 5 and use verizon service.  I just lost about 60% of my contacts.  I am using verizon back-up assist to sync my contacts.  I actually had to have my phone reset at the store and lost all my app etc.  I want to avoid this in the future.

143 Views 2 Replies Latest reply: Jul 26, 2013 9:00 AM by paulcb RSS
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Jul 25, 2013 9:20 PM

I have an iphone 5 and just suddenly lost about 60% of my contact list.  They just disappeared from my contact list.  I also could not add new contacts. Someone told me that it might be because I was using verizon back up assist.  I had my phone reset at the store and am now using icloud.  I lost all my apps and have had to manually re-enter my contacts.  I would like to avoid this happening again.  Is it my phone? Can anyone comment.  Thank you!

iPhone 5

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