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TS1702: iOS: An app you installed unexpectedly quits, stops responding, or won’t open

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TS1702 App Store updates blank

42258 Views 345 Replies Latest reply: Sep 14, 2013 1:43 PM by azjimbo RSS
  • willirl Calculating status...
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    Jul 26, 2013 6:13 AM (in response to I am a duck)

    Exact same problem here. Began 7/25/13 on my iPad 3G and I've tried all suggestions mentioned. No luck. I've had both iPad and iPhone for several years and never encountered this issue. My iPhone 4S is working fine as are my husband's iPhone 5 and iPad 3G.

  • milynz Calculating status...
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    Jul 26, 2013 6:19 AM (in response to I am a duck)

    Mine is shown 4 apps need to be updated !!!!

  • Davebrantley Calculating status...
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    Jul 26, 2013 7:19 AM (in response to I am a duck)

    I see 4 in the updates...but am only seeing a white screen.  Very frustrating...I have tried all the posted solutions.  Also tried solutions from other similar posts.  So far no luck.  I've been deleting apps in hopes that I could change the number...but still nothing.  I hope that there is an apple prescribed fix soon!!

  • keith267 Calculating status...
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    Jul 26, 2013 7:34 AM (in response to I am a duck)

    Same problem with my iPad.  I've got a "2" showing but a white, blank screen.  12 hours ago, it showed a "1".  So, I'm communicating with the iTunes store.  The updates just aren't showing up.

     

    I've tried all of the suggestions with no luck:

     

    Reset

    Turn Location off

    Turn time off

    More resets

    Syncs with my Macbook Pro through iTunes.

    More resets.

     

    Just started 12 hours ago.

  • SteffsStuff Level 1 Level 1 (0 points)
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    Jul 26, 2013 8:37 AM (in response to I am a duck)

    I just want to add my voice to this problem in case the Apple support team is monitoring this thread. I have had this problem for two days now, and so has my sister. We are both using iPads.

  • keith267 Level 1 Level 1 (0 points)
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    Jul 26, 2013 8:54 AM (in response to I am a duck)

    OK.  Finally success.

     

    I opened iTunes on MacBook Pro.

    Located all my apps.

    Updated all of them on my Mac.  (There were like 40 or so that needed updating on the Mac iTunes site.)  Waited until Mac was done updating.

    Then, Plugged in my iPad to sync with Mac.

    It synced.  I went from "3" updates showing on my iPad (with the blank screen) to "1" update showing (with a blank screen).  The Update Screen on the iPad was still blank, but it now only showed a "1".

    Unplugged iPad.

    Moved around iPad again and went back to AppStore.  Suddenly, TuneIn Radio showed up as the single remaining App on the iPad to Update.  It updated normally.

     

    Not sure why that worked and nothing else people suggested worked....

  • Watersm1 Calculating status...
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    Jul 26, 2013 9:35 AM (in response to I am a duck)

    Same thing here. Now 4 updates, but blank screen.

    No Mac to update that way.

  • Garnog Calculating status...
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    Jul 26, 2013 10:01 AM (in response to I am a duck)

    Just adding my name to the list...same problem as everyone else. Tried the fixes, nothing worked. Been a few days now, no problems until this happened. COME ON APPLE! Don't make me have to buy an Android tablet.

  • Kiddoc11 Calculating status...
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    Jul 26, 2013 10:38 AM (in response to I am a duck)

    I have the same problem on a 2nd gen ipad. Notificatins were updating, but the update screen was blank white.

     

    As a short-term solution, you can update your apps manually.

     

    From the applications app, choose the adjacent "purchased" tab. Scroll through your purchased apps (mine shows some recent ones by default, but to see the rest, I clicked on the alphabet index on the left).

     

    Apps with updates will show "update" or "installing" instead of "open" (or the cloud symbol for apps not currently installed on the device). Click on "update" to start. If it says, "installing" the update was started but didn't finish. Tapping on the apps icon from the home page (or whichever page) will restart the update for those.

     

    That said, what a pain in the butt (though much easier than other solutions I have seen posted-- deleteand reinstall ALL your apps?! Really?). This should be corrected, obviously.

  • milynz Level 1 Level 1 (0 points)
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    Jul 26, 2013 10:43 AM (in response to I am a duck)

    Guys try this... simply go to App Store / Purchased and look through your apps find ones which show update button then click to update!!! All notification gone ( ´ ▽ ` )ノ

     

    Hope this help... it works for me ☆〜(ゝ。∂)

  • milynz Level 1 Level 1 (0 points)
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    Jul 26, 2013 10:48 AM (in response to I am a duck)

    Oh just saw Kiddoc11's mention above... more clarify o(^_-)O

  • Biogoddess76 Calculating status...
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    Jul 26, 2013 10:50 AM (in response to milynz)

    Didn't work for me. I'm seeing two updates on the little icon but only one update available in the purchased section and I know the developers for that app are having issues so that still leaves one app update unaccounted for...and still the white screen on the update tab.

     

    But seriously, glad to hear someone was able to solve their problem.

  • milynz Level 1 Level 1 (0 points)
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    Jul 26, 2013 11:00 AM (in response to I am a duck)

    Well, the update section is still shown nothing instead of " All Apps Are Up To Date "

     

    It means the problem is unsolved just get rid of notification that look so annoyed Σ(゚д゚lll)

  • Larsenbj Calculating status...
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    Jul 26, 2013 11:01 AM (in response to I am a duck)

    Same problem here.  IPad 3 Started 7/25

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