HT201806: Bluetooth: How to set up your Apple Wireless Mouse or Magic Trackpad
Learn about Bluetooth: How to set up your Apple Wireless Mouse or Magic Trackpad
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Q: My blue tooth will not turn on at all
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Jul 28, 2013 12:19 PMby judysings,Hi deena44,
Welcome to the Support Communities!
The following articles will provide some troubleshooting steps for this issue:
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/TS3048?viewlocale=en_US
http://support.apple.com/kb/ht1153#learn
If the above steps do not resolve your issue, then try these:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
- Shut down the computer.
- Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
- On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
- Release all the keys and the power button at the same time.
- Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Resetting NVRAM / PRAM
- Shut down your Mac.
- Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
- Turn on the computer.
- Press and hold the Command-Option-P-R keys before the gray screen appears.
- Hold the keys down until the computer restarts and you hear the startup sound for the second time.
- Release the keys.
Cheers,
- Judy
