Q: i forgot my passcode
i forgot my passcode can't use my phone do i need to restore it i don't want to lose my files
iPhone 5, iOS 6.1.4
Posted on Jul 26, 2013 5:12 PM
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
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Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
If you don't regularly backup to iTunes, then you will lose your data.
Posted on Jul 26, 2013 5:14 PM