HT202325: Keeping the Junk folder consistent between iCloud Mail and OS X Mail

Learn about Keeping the Junk folder consistent between iCloud Mail and OS X Mail

Stbyrkett

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Q: I am unable to move email to junk folder. How is this done?

I am unable to move email to junk folder. How is this done?

iPad, iOS 6.1.4

Posted on Jul 26, 2013 6:17 PM

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Q: I am unable to move email to junk folder. How is this done?

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by randers4,

randers4 Jul 26, 2013 7:28 PM in response to Stbyrkett
Level 9 (62,891 points)

Jul 26, 2013 7:28 PM in response to Stbyrkett

Open the email, then tap the folder icon at the bottom (see image below) and select your Junk folder.
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by Stbyrkett,

Stbyrkett Jul 26, 2013 7:32 PM in response to randers4
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Jul 26, 2013 7:32 PM in response to randers4

Thank you. Unfortunately, my junk folder is greyed out?!?!? :-(
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by randers4,

randers4 Jul 26, 2013 7:40 PM in response to Stbyrkett
Level 9 (62,891 points)

Jul 26, 2013 7:40 PM in response to Stbyrkett

Not sure why that would be, mine isn't. Is this an iCloud email account?
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