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TS1702: iOS: An app you installed unexpectedly quits, stops responding, or won’t open

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TS1702 App Store updates blank

42180 Views 345 Replies Latest reply: Sep 14, 2013 1:43 PM by azjimbo RSS
  • Bobbyjr50 Calculating status...
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    Jul 26, 2013 7:36 PM (in response to thlem)

    I was able to fix this problem by closing the App Store app. When I started it again and tapped updates it was fixed and I was able to update the apps that weren't being seen on the screen.

  • GlowdogSK Calculating status...
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    Jul 26, 2013 7:38 PM (in response to I am a duck)

    I am having the same problem- App Store shows 7 updates but page is blank. I tried the suggestions on this thread but to no avail. Updates okay on IPhone but iPad won't work. Any other ideas out there?

  • Kravlor Calculating status...
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    Jul 26, 2013 7:45 PM (in response to I am a duck)

    Same problem here. None of the "fixes" has helped so far on my iPad 3. I sincerely hope this is a server-side issue....

     

    A workaround is to go to the Purchased tab of the App Store, from which you can find and update individual apps -- and clear the annoying badge!

  • Oakley2013 Calculating status...
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    Jul 26, 2013 7:52 PM (in response to I am a duck)

    Same problem here.  My Apple Store updates section is a blank white screen on my ipad, even though I have 4 updates showing in red on the homepage App Store icon.  All of the suggestions above have not worked.  This is very frustrating!!

  • Uisillini Calculating status...
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    Jul 26, 2013 8:29 PM (in response to I am a duck)

    Same thing with my iPad2. Just started today. Tried all the solutions listed here and some I found through a Google search. Finally reset theiPad and voila--update notice gone. Ten added an app and the stupid red 2 is back. Don't want to reset again--so annoying--because as soon as I add another app the notification will be back. Also--cannot get rid of videos. Grrr, this thing worked flawlessly until the last couple days! Hey Apple--get the fix out there!

  • mychinagirl Calculating status...
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    Jul 26, 2013 8:37 PM (in response to I am a duck)

    ...frustrating indeed.  Having the same problem—badge showing update, but update page blank—since yesterday (25JUL) on my ipad3.  Very annoying; I hope we all get resolution soon!

  • applebhavinissues Calculating status...
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    Jul 26, 2013 8:52 PM (in response to I am a duck)

    Have had issues updating iPad for past three days.  Same as everyone else.  Apple please help us!  iPhone updates fine.

  • Mathlad Calculating status...
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    Jul 26, 2013 9:04 PM (in response to I am a duck)

    I too have this problem. Apple apparently doesn't care.

  • dtwaldo1 Level 1 Level 1 (0 points)
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    Jul 26, 2013 9:07 PM (in response to I am a duck)

    I have had this issue with my iPad mini and have tried all of the fixes stated in this thread.  None have worked.  I have an iPhone 5 with no problems.  My wife has an iPad 3Gen and a iPhone 4s without this problem.  After seeing all of the above responses, it has to be an Apple App Store problem which needs fixing soon.  I am worried that I will not be getting any of my app updates when they are issued.  All of the other buttons, Featured, Top Charts, Genius, and Purchased work fine; however, Updates is broken.

  • Mathlad Level 1 Level 1 (0 points)
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    Jul 26, 2013 9:07 PM (in response to Kravlor)

    Kravlor's workaround worked for me. Try it, you will like it. 

  • dtwaldo1 Level 1 Level 1 (0 points)
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    Jul 26, 2013 9:19 PM (in response to Mathlad)

    Mathlad, thanks for your suggested workaround that Kravlor gave; however, none of these worked for me.  I do not seem to have any apps that need updating even though it says I have one.  The only thing I get under "Updates" is a blank screen and no statement that all apps are up to date.  It seems to be frozen.

  • vprotasov Calculating status...
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    Jul 26, 2013 9:20 PM (in response to I am a duck)

    Stuck here as well

  • Uisillini Level 1 Level 1 (0 points)
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    Jul 26, 2013 9:35 PM (in response to vprotasov)

    I tried iTools 2013. Still no help. BUT--did show me one app that needed updating (did that but keeps showing it needs to be updated) and then also showed 7 more that needed to be updated. Tried to do that but NADA.

     

    I think the updates section of iTunes is broken.

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