Skip navigation

Used Iphone problems

199 Views 9 Replies Latest reply: Jul 27, 2013 6:37 PM by Ralph Landry1 RSS
ChancyFry Calculating status...
Currently Being Moderated
Jul 27, 2013 8:33 AM

I just recentely bought an iphone off of my friend , already used and now it brings me to the part where I have to like sign up for my Iphone like like Enligh then type of country regiuon and wirless and blah blah blah and I have restored the phone onto Itunes and it still continues to tell me that the sim card is invalid and is not installed onto that phone , so I really don't know what to do , I have tried everything and I have tried to restore with the sim card inside it , and stil it will not work ! I need help. Cause it keeps telling me Activation has failed

  • KiltedTim Level 8 Level 8 (35,975 points)
    Currently Being Moderated
    Jul 27, 2013 8:35 AM (in response to ChancyFry)

    Do you have a SIM card in it? If so, then the phone is carrier locked to a carrier other than the one you're trying to use.


    Have your friend contact the carrier it's locked to. They are the only ones who can authorize unlocking it.

  • Ralph Landry1 Level 7 Level 7 (28,815 points)
    Currently Being Moderated
    Jul 27, 2013 8:39 AM (in response to ChancyFry)

    All I would add to Tim's advice is to ask your friend who the carrier is that the iPhone was used on.  But note that if it was a carrier like Verizon, unlocking is a futile effort, CDMA phones are different than the sim-based GSM phones, and not nearly as transportable to another carrier.

  • Ralph Landry1 Level 7 Level 7 (28,815 points)
    Currently Being Moderated
    Jul 27, 2013 8:58 AM (in response to ChancyFry)

    OK, you must not be in the US, then...not sure where you are or what carrier that iPhone is locked to, but you do need to find that out before going further.


    Look at Settings > General > About and see what Network the iPhone is on, also see further down that listing the Carrier, and is there an MEID or IMEI number?  If MEID it is a CDMA iPhone.

  • Ralph Landry1 Level 7 Level 7 (28,815 points)
    Currently Being Moderated
    Jul 27, 2013 6:37 PM (in response to ChancyFry)

    Showing an IMEI is good since the CDMA iPhone I have does not have that but has an MEID instead.  So it sounds like you have a GSM iPhone that you should be able to get unlocked if your friend who sold it to you will contact the carrier.  The carrier is the only place you can get an iPhone unlocked so your friend needs to help you with this.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.