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i delete the internet sharing from my i phone 5.  how can i reset, i delete the internet sharing from my i phone 5.  how can i reset

206 Views 1 Reply Latest reply: Jul 27, 2013 11:44 AM by sterling r RSS
lulait Calculating status...
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Jul 25, 2013 7:19 AM

can you help me  becaus i need this to much

the internet sharin

  • sterling r Community Specialists Community Specialists (3,240 points)

    Hello lulait,

     

    Check out this article named iOS: Troubleshooting Personal Hotspot found here http://support.apple.com/kb/ts2756

    Basic troubleshooting

    1. Confirm that your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
    2. Verify that Personal Hotspot is enabled by tapping Settings > General > Cellular > Personal Hotspot.
    3. Verify the Internet connection on your iOS device by tapping Safari and loading a new webpage.
    4. If one connection type doesn't work, try another (for example, instead of connecting using Wi-Fi, try using USB or Bluetooth).
    5. Try disabling and reenabling Personal Hotspot from Settings > Personal Hotspot or Settings > General > Cellular > Personal Hotspot.
    6. Install the latest version of iOS. Tap Settings > General > Software Update.
    7. Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    8. If none of the previous steps resolves your issue, restore the iPhone.

    If you are still experiencing issues, continue with the following troubleshooting steps.Collapse All Sections | Expand All Sections

    Wi-Fi troubleshooting

    If you encounter an issue using Personal Hotspot with other Wi-Fi devices, try the following:

    1. Turn Personal Hotspot off.
    2. Verify Wi-Fi is on in Settings > Wi-Fi.
    3. Turn Personal Hotspot back on.
    4. If another device is unable to join your Wi-Fi network, ensure that the user enters the Wi-Fi password correctly. If the device cannot see your Wi-Fi network, verify your device name.
      Note: Windows may not properly display a device name that uses non-ASCII characters.
    5. Verify how many devices are currently using your Personal Hotspot. Depending on your wireless carrier and, the maximum number of Wi-Fi connections may be limited to three at one time.
    6. If the other device still cannot connect, try turning Wi-Fi off and on again on the device. Verify that your device can see other Wi-Fi networks.

    Note: If you see an "Unable to Join" or timeout error when trying to connect a device using Wi-Fi, ensure that you remain on the Personal Hotspot screen until the first device connects. After a device has connected, you can leave the Personal Hotspot screen and use your phone normally. Your device will automatically stop broadcasting using Wi-Fi if you put your device to sleep or after 90 seconds elapse with no devices connected using Wi-Fi. You can start broadcasting your Wi-Fi network again by tapping Settings > Personal Hotspot.

     

    All the best,

    Sterling

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