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locked and frozen iphone 5 - can not connect to itunes because of locked screen

1262 Views 5 Replies Latest reply: Jul 28, 2013 9:34 AM by Peter Gillespie RSS
ttezcan Calculating status...
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Jul 28, 2013 8:55 AM

my iphone 5 locked and also screen is frozen. I cannot connect to itunes becuase itunes also want me to write password on my phone screen. I can not back up and synronize my iphone. I tried hard format but didn't work. what should i do?

 

 

Thx

iPhone 5

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