Currently Being ModeratedJun 18, 2013 1:17 AM (in response to Shane_R@HP)
I am also having a two sided printing problem with 10.8.4. I was using an HP two sided workaround (Hp_Two-sided_Printing.dmg) that I downloaded in Dec 2012 and it was fine. Now it does not work with my HP laser jet 1020 Plus. Also, it no longer works with my Deskjet Ink Advantage K-109a. I do a lot of printing and really need to solve this issue quickly.
MacBook Pro Retna Display OS 10.8.4
Currently Being ModeratedJun 18, 2013 10:32 AM (in response to Scooter49)
I'm afraid I'll need you to answer the same questions as the original poster.
Is the option no loner there when you go to print?
Are you using the 1022's driver, or are you using a generic driver?
I am a printer tech for HP.
Currently Being ModeratedJun 18, 2013 10:47 AM (in response to Scooter49)
Thanks for the post. From what you are describing, it sounds like this may be more of a MAC setting than a printer setting since you cna't print duplex from any of your printers now. Check the link below for some great information, verify your settings. Good Luck!
I work for HP but my posts and replies are my own....Thank you!
Currently Being ModeratedJun 19, 2013 9:16 PM (in response to mhair)
I've had the same issue. I was using two-sided printing feature of the HP LaserJet 1022 almost daily for business, using the HP workaround Scooter49 described. (The workaround allowed for manual two-sided printing by selecting an option on a drop down menu (near the print PDF option)) To answer Shane_R@HP's question, since installing the Mountain Lion 10.8.4 update, the two-sided printing option still appears on the drop down menu, and when you select it, a PDF entitled two sided printing comes up (as before), but the printer doesn't do anything (used to be a brief wait, then it would start printing). Mac OS seemed to have found/downloaded a HP LaserJet 1022 patch (saw a window appear and then vanish), but no change in the printer's function, and now can't find the purported patch online or in the App Store. I would revert back to Mountain Lion pre-update (when the HP driver was working fine), but doesn't seem possible in App Store/system settings. Would greatly appreciate a new driver/patch from HP or 3rd party workaround - very helpful for business and personal use. Thanks!
Currently Being ModeratedJun 24, 2013 2:07 PM (in response to kclawyer)
It sounds like the update might have caused the printer and Mac to loose communication with each other. Try resetting the print system and reinstalling the printer's queue. The post linked below will help you with resetting the print system. Let me know what happens.
I am a printer tech for HP.
Currently Being ModeratedJun 24, 2013 2:45 PM (in response to mhair)
I just updated to 10.8.4 and my HP double-sided printing software has been broken as well. Unfortunately you're all missing the mark, HP folks, as the problem is an exception raised by the software itself. It appears to only be happening for odd-numbered documents (this makes sense as the software needs to rearrange the pages in order to print the manual duplex correctly.) For those of you encountering this problem, check out your Console.app for further details. Here's what mine shows:
2013-06-24 2:36:04.211 PM Two-sided Printing: (
0 CoreFoundation 0x00007fff8baefb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff896a13f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8bb8640a -[NSObject(NSObject) doesNotRecognizeSelector:] + 186
3 CoreFoundation 0x00007fff8bade02e ___forwarding___ + 414
4 CoreFoundation 0x00007fff8badde18 _CF_forwarding_prep_0 + 232
5 PDFKit 0x00007fff84fdffde -[PDFDocument removePageAtIndex:] + 408
6 Two-sided Printing 0x0000000100003fdf -[ManualDuplexHints copyEvenPagesDocumentFrom:] + 386
7 Two-sided Printing 0x00000001000021e4 -[MyDocument hintsArePopulated:] + 168
8 Two-sided Printing 0x00000001000016ae -[MyDocument printPanelDidEnd:returnCode:contextInfo:] + 225
9 AppKit 0x00007fff8574f03f -[NSPrintPanel _sheet:didEndWithResult:contextInfo:] + 249
10 AppKit 0x00007fff851dbac6 -[NSApplication endSheet:returnCode:] + 267
11 PrintCocoaUI 0x000000010571cf27 CreateDefaultFileName + 50649
12 PrintCocoaUI 0x000000010571c370 CreateDefaultFileName + 47650
13 PrintCocoaUI 0x0000000105717d53 CreateDefaultFileName + 29701
14 AppKit 0x00007fff853ce959 -[NSApplication sendAction:to:from:] + 342
15 AppKit 0x00007fff853ce7b7 -[NSControl sendAction:to:] + 85
16 AppKit 0x00007fff853ce6eb -[NSCell _sendActionFrom:] + 138
17 AppKit 0x00007fff853ccbd3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1855
18 AppKit 0x00007fff853cc421 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 504
19 AppKit 0x00007fff853cbb9c -[NSControl mouseDown:] + 820
20 AppKit 0x00007fff853c350e -[NSWindow sendEvent:] + 6853
21 AppKit 0x00007fff853bf644 -[NSApplication sendEvent:] + 5761
22 AppKit 0x00007fff852d521a -[NSApplication run] + 636
23 AppKit 0x00007fff85279bd6 NSApplicationMain + 869
24 Two-sided Printing 0x00000001000013cc start + 52
I've found references to this problem as follows:
There is a work-around but it will require HP to update their software accordingly:
HP guys, it would be nice for you to escalate this to your software team.a
Currently Being ModeratedJun 25, 2013 5:50 AM (in response to mhair)
Shane, thanks for replying. I am using a LaserJet 1020 Plus with the LaserJet 1022 drivers. I was using an HP work around for double sided printing. It no longer works. The system does not offer double sided printing so HP developed a nice little program that installed and on the pdf section of the print screen you could select double sided printing. That does not work at all. I have reinstalled everything and am very frustrated by Apple and a little by HP since the 1020 does not support the Apple. So where do I go from here.
Currently Being ModeratedJun 25, 2013 6:15 AM (in response to 4stix)
Hi 4stix. I have tried the double sided solution you sent to me but no matter how I put the paper in it does not print correctly. it is out of order or upside down on the page. I really got a lot of use out of the old HP work around I downloaded. It was called : HP_Two-sided_Printing.dmg It worked great and that is what is not working since this recent upgrade to 10.8.4. Any chance of getting another fix like that?
Currently Being ModeratedJun 25, 2013 10:32 AM (in response to archcvd)
Thank you for that information. I have a meeting later with the person from HP's Mac team. I'll bring this up to him and see what can be done to fix this. I'll let you know when I have any updates.
I am a printer tech for HP.
Currently Being ModeratedJul 29, 2013 10:26 AM (in response to mhair)
I had the same problem using a LaserJet P1505. The two sided printing utility from HP just stopped working after I did an Apple security update.
I've been developing a fix using the Apple Automator. It's not perfect yet, but it's making the printer usable again. I wrote it up here for people to use: