1 Reply Latest reply: Jul 31, 2013 9:03 AM by allen a
bosox1277 Level 1 Level 1 (0 points)

I am trying to install iTunes for the first time on a new HP Pavilion, Windows 8 x64 machine, but it will not work. I have tried the following versions: 11.0.4 and 11.0.3. I have tried installing it by downloading it from Chrome, Firefox and Internet Explorer, as well as downloading them to another computer and installing from a flash drive. I have tried installing it by double-clicking on the file as well as trying to Run As Administrator. All Windows Updates are currently installed as well. There are no Apple programs installed on this computer.


When I try to install, this is what happens:


Welcome to iTunes screen, click Next, Installation Options (I have checked the boxes and unchecked to the boxes), click Install, then:


"iTunes Installer Completed - Errors occurred during installation before iTunes could be configured. Your system has not been modified. To complete the installation, run the installer again. Click Finish to exit the installer."


Any help is greatly appreciated. Thanks.

iTunes, Windows 8