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Help!! Panic error - New to Mac OS

577 Views 7 Replies Latest reply: Jul 29, 2013 6:48 PM by Kappy RSS
elwayisgod Calculating status...
Currently Being Moderated
Jul 29, 2013 5:54 PM

Hi,

 

I quit windows as I was tired of BSOD.  Now I'm using my Mac for the 5th day and boom I get this.  Is this something to be concerned about?  Any way to fix it?

 

 

Just working and boom.  I think I got the equivalent to Windows BSOD.   Which was the reason I went to Mac.   Any ideas here?

 

Interval Since Last Panic Report:  317843 sec
Panics Since Last Report:          1
Anonymous UUID:                    2DB3BA83-8F92-80F0-C0AE-92

A35B7BDA93

 

Mon Jul 29 18:33:44 2013
panic(cpu 0 caller 0xffffff800fcb8655): Kernel trap at 0xffffff800fcf1c76, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000000001c, CR3: 0x000000018fb8c07d, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff803c0ef0f8, RCX: 0x0000000000000030, RDX: 0x0000000000000000
RSP: 0xffffff821bd5b520, RBP: 0xffffff821bd5b550, RSI: 0xffffff821bd5b59c, RDI: 0xffffff803c0ef0f8
R8:  0xffffff80102bfca0, R9:  0x000000000098904c, R10: 0xffffff821bd5b340, R11: 0x00000000ffffff01
R12: 0x0000000000000001, R13: 0xffffff81b1916000, R14: 0xffffff803c0ef0f8, R15: 0xffffff80102e1dc0
RFL: 0x0000000000010246, RIP: 0xffffff800fcf1c76, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x000000000000001c, Error code: 0x0000000000000000, Fault CPU: 0x0

 

Backtrace (CPU 0), Frame : Return Address
0xffffff821bd5b1c0 : 0xffffff800fc1d626
0xffffff821bd5b230 : 0xffffff800fcb8655
0xffffff821bd5b400 : 0xffffff800fcce17d
0xffffff821bd5b420 : 0xffffff800fcf1c76
0xffffff821bd5b550 : 0xffffff7f909f32cb
0xffffff821bd5b9e0 : 0xffffff7f909ec234
0xffffff821bd5ba10 : 0xffffff7f909edc66
0xffffff821bd5ba40 : 0xffffff800ff40db1
0xffffff821bd5baa0 : 0xffffff800fcf535e
0xffffff821bd5baf0 : 0xffffff800fd0905e
0xffffff821bd5bb90 : 0xffffff800fcfb839
0xffffff821bd5bc40 : 0xffffff800fcfc004
0xffffff821bd5bf50 : 0xffffff800ffe16aa
0xffffff821bd5bfb0 : 0xffffff800fcce9c3
      Kernel Extensions in backtrace:
         com.kaspersky.kext.klif(3.0d23)[12500471-1280-1DB7-10A5-B003056717F1]@0xffffff7 f909ea000->0xffffff7f909fdfff
            dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f90172000

 

BSD process name corresponding to current thread: scanunit

 

Mac OS version:
12E55

 

Kernel version:
Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide:     0x000000000fa00000
Kernel text base: 0xffffff800fc00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

 

System uptime in nanoseconds: 104258893700841
last loaded kext at 98079573951196: com.apple.filesystems.ntfs      3.10 (addr 0xffffff7f92110000, size 368640)
last unloaded kext at 98164113115887: com.apple.driver.AppleUSBCDC      4.1.23 (addr 0xffffff7f920da000, size 12288)
loaded kexts:
com.parallels.filesystems.prlufs      2010.12.28
com.parallels.kext.vnic      8.0 18608.898384
com.parallels.kext.netbridge      8.0 18608.898384
com.parallels.kext.hidhook      8.0 18608.898384
com.parallels.kext.hypervisor      8.0 18608.898384
com.parallels.kext.usbconnect      8.0 18608.898384
com.kaspersky.kext.kimul.44      44
jp.co.be-grace.MCT_Trigger1p      2011.07.25
com.kaspersky.nke      1.0.2d43
com.kaspersky.kext.klif      3.0.0d23
com.displaylink.driver.DisplayLinkDriver      2.0
com.apple.filesystems.ntfs      3.10
com.apple.driver.AppleBluetoothMultitouch      75.19
com.apple.driver.AudioAUUC      1.60
com.apple.driver.AppleHWSensor      1.9.5d0
com.apple.iokit.IOBluetoothSerialManager      4.1.4f2
com.apple.filesystems.autofs      3.0
com.apple.driver.AppleMikeyHIDDriver      122
com.apple.driver.AGPM      100.12.87
com.apple.driver.ApplePlatformEnabler      2.0.6d1
com.apple.driver.X86PlatformShim      1.0.0
com.apple.driver.AppleHDA      2.3.7fc4
com.apple.driver.AppleUpstreamUserClient      3.5.10
com.apple.driver.AppleMikeyDriver      2.3.7fc4
com.apple.driver.AppleIntelHD4000Graphics      8.1.2
com.apple.driver.AppleLPC      1.6.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport      4.1.4f2
com.apple.GeForce      8.1.2
com.apple.driver.AppleMuxControl      3.4.5
com.apple.driver.AppleSMCPDRC      1.0.0
com.apple.driver.AppleSMCLMU      2.0.3d0
com.apple.iokit.IOUserEthernet      1.0.0d1
com.apple.driver.AppleIntelFramebufferCapri      8.1.2
com.apple.driver.AppleMCCSControl      1.1.11
com.apple.Dont_Steal_Mac_OS_X      7.0.0
com.apple.driver.ApplePolicyControl      3.4.5
com.apple.driver.AppleUSBTCButtons      237.1
com.apple.driver.AppleUSBTCKeyboard      237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib      1.0.0d1
com.apple.BootCache      34
com.apple.driver.XsanFilter      404
com.apple.driver.AppleUSBHub      5.5.5
com.apple.driver.AppleSDXC      1.4.2
com.apple.iokit.AppleBCM5701Ethernet      3.6.1b4
com.apple.iokit.IOAHCIBlockStorage      2.3.1
com.apple.driver.AirPort.Brcm4331      615.20.17
com.apple.driver.AppleAHCIPort      2.5.2
com.apple.driver.AppleUSBEHCI      5.5.0
com.apple.driver.AppleUSBXHCI      5.6.0
com.apple.driver.AppleEFINVRAM      1.7
com.apple.driver.AppleSmartBatteryManager      161.0.0
com.apple.driver.AppleACPIButtons      1.7
com.apple.driver.AppleRTC      1.5
com.apple.driver.AppleHPET      1.8
com.apple.driver.AppleSMBIOS      1.9
com.apple.driver.AppleACPIEC      1.7
com.apple.driver.AppleAPIC      1.6
com.apple.driver.AppleIntelCPUPowerManagementClient      196.0.0
com.apple.nke.applicationfirewall      4.0.39
com.apple.security.quarantine      2.1
com.apple.driver.AppleIntelCPUPowerManagement      196.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice      3.5.5
com.apple.driver.AppleUSBHIDKeyboard      170.2
com.apple.driver.AppleHIDKeyboard      170.2
com.apple.iokit.IOUSBMassStorageClass      3.5.1
com.apple.driver.AppleThunderboltPCIUpAdapter      1.2.6
com.apple.driver.IOBluetoothHIDDriver      4.1.4f2
com.apple.driver.AppleMultitouchDriver      235.29
com.apple.iokit.IOSerialFamily      10.0.6
com.apple.kext.triggers      1.0
com.apple.driver.DspFuncLib      2.3.7fc4
com.apple.iokit.IOAudioFamily      1.8.9fc11
com.apple.kext.OSvKernDSPLib      1.6
com.apple.iokit.IOAcceleratorFamily      74.5.1
com.apple.nvidia.gk100hal      8.1.2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport      4.1.4f2
com.apple.NVDAResman      8.1.2
com.apple.driver.AppleSMBusPCI      1.0.11d0
com.apple.driver.X86PlatformPlugin      1.0.0
com.apple.driver.AppleBacklightExpert      1.0.4
com.apple.driver.AppleHDAController      2.3.7fc4
com.apple.iokit.IOHDAFamily      2.3.7fc4
com.apple.driver.IOPlatformPluginFamily      5.3.0d51
com.apple.iokit.IOSurface      86.0.4
com.apple.driver.AppleSMBusController      1.0.11d0
com.apple.iokit.IOBluetoothFamily      4.1.4f2
com.apple.driver.AppleSMC      3.1.4d2
com.apple.driver.AppleGraphicsControl      3.4.5
com.apple.iokit.IONDRVSupport      2.3.7
com.apple.iokit.IOGraphicsFamily      2.3.7
com.apple.iokit.IOSCSIArchitectureModelFamily      3.5.5
com.apple.driver.AppleThunderboltDPInAdapter      1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily      1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter      1.2.6
com.apple.driver.AppleUSBMultitouch      237.3
com.apple.iokit.IOUSBHIDDriver      5.2.5
com.apple.driver.AppleUSBMergeNub      5.5.5
com.apple.driver.AppleUSBComposite      5.2.5
com.apple.driver.AppleThunderboltNHI      1.7.8
com.apple.iokit.IOThunderboltFamily      2.4.0
com.apple.iokit.IOEthernetAVBController      1.0.2b1
com.apple.iokit.IO80211Family      530.4
com.apple.iokit.IONetworkingFamily      3.0
com.apple.iokit.IOUSBUserClient      5.5.5
com.apple.iokit.IOAHCIFamily      2.3.1
com.apple.iokit.IOUSBFamily      5.6.0
com.apple.driver.AppleEFIRuntime      1.7
com.apple.iokit.IOHIDFamily      1.8.1
com.apple.iokit.IOSMBusFamily      1.1
com.apple.security.sandbox      220.3
com.apple.kext.AppleMatch      1.0.0d1
com.apple.security.TMSafetyNet      7
com.apple.driver.DiskImages      345
com.apple.iokit.IOStorageFamily      1.8
com.apple.driver.AppleKeyStore      28.21
com.apple.driver.AppleACPIPlatform      1.7
com.apple.iokit.IOPCIFamily      2.7.3
com.apple.iokit.IOACPIFamily      1.4
com.apple.kec.corecrypto      1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f35
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Thunderbolt Ethernet, Ethernet, en3
Network Service: Wi-Fi, AirPort, en0
PCI Card: Apple 57762-A0, sppci_ethernet, Thunderbolt@10,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
USB Device: USB3.0 Hub, 0x2109  (VIA Labs, Inc.), 0x0812, 0x14a00000 / 2
USB Device: USB3.0 Hub, 0x2109  (VIA Labs, Inc.), 0x0812, 0x14a10000 / 4
USB Device: Backup+ BL, 0x0bc2  (Seagate LLC), 0xa003, 0x14a13000 / 7
USB Device: USB2.0 Hub, 0x2109  (VIA Labs, Inc.), 0x2812, 0x14200000 / 1
USB Device: USB2.0 Hub, 0x2109  (VIA Labs, Inc.), 0x2812, 0x14210000 / 3
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x14211000 / 6
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0x14211200 / 8
USB Device: FreeAgent, 0x0bc2  (Seagate LLC), 0x3008, 0x14212000 / 5
USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: VGA Display Adapter, 0x17e9  (DisplayLink (UK) Ltd.), 0x02ee, 0x1d110000 / 6
USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 9
OS X Mountain Lion (10.8.4)
  • Kappy Level 10 Level 10 (221,005 points)
    Currently Being Moderated
    Jul 29, 2013 5:59 PM (in response to elwayisgod)

    See all this stuff:

     

    com.parallels.filesystems.prlufs      2010.12.28

    com.parallels.kext.vnic      8.0 18608.898384

    com.parallels.kext.netbridge      8.0 18608.898384

    com.parallels.kext.hidhook      8.0 18608.898384

    com.parallels.kext.hypervisor      8.0 18608.898384

    com.parallels.kext.usbconnect      8.0 18608.898384

    com.kaspersky.kext.kimul.44      44

    jp.co.be-grace.MCT_Trigger1p      2011.07.25

    com.kaspersky.nke      1.0.2d43

    com.kaspersky.kext.klif      3.0.0d23

    com.displaylink.driver.DisplayLinkDriver      2.0

     

    Uninstall all of it: Parallels, Kaspersky AV, the displaylink drive, and MCT Trigger. Remove any third-party peripherals. Restart the computer.

     

    Be sure to user any uninstallers provided with the software.

  • Kappy Level 10 Level 10 (221,005 points)
    Currently Being Moderated
    Jul 29, 2013 6:06 PM (in response to elwayisgod)

    I'm saying you want to uninstall them. One or more are causing the panics. Kaspersky would be my number one choice. But you start be removing them all to be sure the problem is not otherwise system related.

  • Kappy Level 10 Level 10 (221,005 points)
    Currently Being Moderated
    Jul 29, 2013 6:20 PM (in response to elwayisgod)

    The MCT software you said you don't know about is another you should remove. Also the displaylink software if you don't require it.

  • rbhix Level 1 Level 1 (85 points)
    Currently Being Moderated
    Jul 29, 2013 6:46 PM (in response to elwayisgod)

    Parallels should be okay if you need to run a Windows only program.  I've used it for five years with few problems.  Problems were usually the result of a bad upgrade from Parallels which they soon fixed.  I've got a couple of programs (Quicken, for example) that aren't available in Mac format.

  • Kappy Level 10 Level 10 (221,005 points)
    Currently Being Moderated
    Jul 29, 2013 6:48 PM (in response to rbhix)

    Yes, it may be OK, but that does not prevent other add-ons that are incompatible from causing an interaction with Parallels. The troubleshooting process has to begin from an essentiall "clean" computer that is working properly.

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