adelrue

Level 1 (0 points)

Q: Can't restore iPhone 4 (Error 4014)

Hello,

My iPhone 4 don't turn on and is only recognize by iTunes as begin in recovery mode.

When trying to restore with iTunes, i always have an "Error 4014"...

I have not found any informations about this error, i tried the "POWER + HOME" combinaison but nothing...

Hopefuly anybody here can help. You are my last hope regarding this issue, although I´m not a complete newby to iPhone problems.

Thanks and kind regards

iPhone 4, iOS 6.1

Posted on Jul 29, 2013 2:06 PM

I have this question too

Q: Can't restore iPhone 4 (Error 4014)

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by kristieann,

kristieann Jul 29, 2013 2:17 PM in response to adelrue
Level 1 (30 points)

Jul 29, 2013 2:17 PM in response to adelrue

are you talking about error 3014?
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by adelrue,

adelrue Jul 29, 2013 2:28 PM in response to kristieann
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Jul 29, 2013 2:28 PM in response to kristieann

No, it's error 4014.

I'm surprised that there is nothing about this on Google. I've only found one reference of "error 4014" in other thread (https://discussions.apple.com/thread/5123621?start=0&tstart=0) but no solutions...
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by KiltedTim,

KiltedTim Jul 29, 2013 2:41 PM in response to adelrue
Level 9 (54,814 points)

iPhone

Jul 29, 2013 2:41 PM in response to adelrue

Assuming you're running windows, look at the system log and the application logs.

Windows error 4014 is related to a corrupt registry entry.

It sounds like this is a Windows problem rather than an iPhone/iTunes problem.
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by adelrue,

adelrue Jul 29, 2013 2:48 PM in response to KiltedTim
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Jul 29, 2013 2:48 PM in response to KiltedTim

I'm running OSX 10.8.4 (I'm an iOS developer)
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by KiltedTim,

KiltedTim Jul 29, 2013 2:50 PM in response to adelrue
Level 9 (54,814 points)

iPhone

Jul 29, 2013 2:50 PM in response to adelrue

And are you running an iOS or iTunes beta?
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by adelrue,

adelrue Jul 29, 2013 3:01 PM in response to KiltedTim
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Jul 29, 2013 3:01 PM in response to KiltedTim

Not this phone and i've iTunes "11.0.4 (4)".

More details : This phone is an old (second) phone, running iOS6.1.2 or 6.1.3. Some weeks ago, this phone turned off and it never turn on again...
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by adelrue,

adelrue Jul 29, 2013 3:04 PM in response to adelrue
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Jul 29, 2013 3:04 PM in response to adelrue

To be positive about this, i just re-install iTunes and no changes
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by NLawson90,

NLawson90 Jul 29, 2013 3:07 PM in response to adelrue
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Jul 29, 2013 3:07 PM in response to adelrue

Try holding in the iphone home button and then pluging it into itunes this should cause a phone recovery and phone restore.
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by adelrue,

adelrue Jul 29, 2013 11:19 PM in response to NLawson90
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Jul 29, 2013 11:19 PM in response to NLawson90

Unfortunately, no changes.

When i plug the iPhone, iTunes already detect the recovery mode.
I will try with my computer at work, maybe it will be different
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by KiltedTim,

KiltedTim Jul 30, 2013 4:14 AM in response to adelrue
Level 9 (54,814 points)

iPhone

Jul 30, 2013 4:14 AM in response to adelrue

Other than the thread you linked to, which involves someone running a beta of OS X, I can find no references to this error at all other than the Windows registry problems I referred to earlier. Looks like you're going to have to get hold of AppleCare.
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by adelrue,

adelrue Jul 30, 2013 4:43 AM in response to KiltedTim
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Jul 30, 2013 4:43 AM in response to KiltedTim

Unfortunately... I've tried with my computer at work and I've the same problem. Thanks to help me
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by EFletcher,

EFletcher Sep 19, 2013 10:32 PM in response to adelrue
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Sep 19, 2013 10:32 PM in response to adelrue

I've got the same Error. Any ideas?
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by SubiGT,

SubiGT Sep 20, 2013 3:47 AM in response to adelrue
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Sep 20, 2013 3:47 AM in response to adelrue

Me too, anybody a solution?
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by David2108,

David2108 Sep 20, 2013 3:58 AM in response to adelrue
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Sep 20, 2013 3:58 AM in response to adelrue

has any1 found a solution to this? I am running ios 6.1 on my iphone 4 32g..

Please HELP!
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