Skip navigation

iphone with exchange mail keeps on saying 'checking for email' every 20 sec.

608 Views 7 Replies Latest reply: Jul 30, 2013 2:48 PM by yikes123 RSS
yikes123 Calculating status...
Currently Being Moderated
Jul 24, 2013 3:43 PM

I have a brand new iphone5  ios 6.1.4

with userA's exchange account, everything is normal and the battery lasts long with exchange mail setup as push.

I delete userA's account and add userB.

With userB's exchange account, when in her email, at the bottom it always wants to check tor mail every 20 seconds. 

This drains the battery so much that there is only 4 hrs of standby time.  Has anyone seen this?  I've looked through userB's exchange account for rogue emails in outbox or inbox but see nothing that will cause the her account to want to update that often. 

 

Not being on 'push' is not an option as this is for an exec.  Also it works just fine with userA's account. 

 

any help is greatly appreciated.

Exchange 2003 by the way.

thanks.

iPhone 5, iOS 6.1.4

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.