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iPod touch second gen sound issue fix?

584 Views 3 Replies Latest reply: Jul 31, 2013 9:00 AM by Kenichi Watanabe RSS
OrionC Calculating status...
Currently Being Moderated
Jul 30, 2013 10:59 PM

I have an old iPod touch, a second generation 8GB model. All audio outputted by the device, be it through headphones or speakers, comes out as static. When using headphones, the problem occasionally does not occur with the volume at or near maximum. I think this may be a software issue, but am not sure. The iPod is running iOS 4.2.1, and was working perfectly fine up until two days ago. I have restored the iPod, and that did nothing. My headphones do work, I have tested the iPod with multiple pairs, and they haven't given off any static sound. There is no Apple store within a hundred miles of me, so it is not an option to bring it to one.

iPod touch, iOS 4.2, Second Generation
  • Kenichi Watanabe Level 7 Level 7 (29,975 points)
    Currently Being Moderated
    Jul 31, 2013 1:10 AM (in response to OrionC)

    Confusing...

    All audio outputted by the device, be it through headphones or speakers, comes out as static.

    and later you said

    My headphones do work, I have tested the iPod with multiple pairs, and they haven't given off any static sound.

     

    So the output from headphones is static or it is not static...?

     

    If you did a Restore on the iPod, that should rule out software corruption, or problem with settings.  So the most likely cause is a hardware fault.

     

    When you do something basic, such as change the ringer tone sound or sound volume (on the iPod's Settings screen), does that sound also come out as static?

  • Kenichi Watanabe Level 7 Level 7 (29,975 points)
    Currently Being Moderated
    Jul 31, 2013 9:00 AM (in response to OrionC)

    Since the sound coming from all audio outputs has the same problem, the cause is likely to be "upstream" at the single source of the audio signal.  That's probably somewhere on the logic board.  The audio outputs themselves (headphone jack and speakers) may be fine.

     

    Since you did a Restore, it is probably not related to a software or settings problem.  Since the problem occurs even when the sound is from a system event, it's not because you are playing media files that are corrupted.

     

    Although there may not be an Apple Store nearby, you may have an Apple service provider closer who can help diagnose the problem.  This web page may help find one.

     

    https://locate.apple.com

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