Skip navigation

Retina Macbook Pro Freezing after 10.8.4

7164 Views 28 Replies Latest reply: Sep 3, 2013 8:26 PM by WPWoodJr RSS Branched to a new discussion.
  • Woggledog Level 4 Level 4 (1,870 points)
    Currently Being Moderated
    Jun 19, 2013 12:57 AM (in response to miketheiron)

    Me too. In two different 15" retinas. Removed and it boots in 10 seconds.

     

    Of course, sending fedback to nifty drive is useless as I'm still waiting, a year later, for my other nifty drive

  • darbyfromnew castle Calculating status...
    Currently Being Moderated
    Jun 28, 2013 8:27 AM (in response to Maxtoid)

    Here too - bought my 15" retina in May 2013 and the cursor freezes periodically. In fact, it's doing it right now as I type this message! Very frustrating.

     

    The "genius" at the Apple Store said they'd need the laptop for a few days to run tests on it. But, who can honestly give up their MBP for a week?

     

    Is this a hardware or software issue?? Fix it already Apple. I think you expect a bit more from a $2400 machine.

  • Pharao Calculating status...
    Currently Being Moderated
    Jun 29, 2013 6:47 AM (in response to Maxtoid)

    I upgraded my MBP 15'' from 2009 just 2 weeks ago from 10.6.8 to 10.8.4 and have the same problems.

    The computer freezes randomly when I use Firefox, open the Finder or use PowerPoint or watch movies with VLC.

    This freezing stays for about 1 or sometimes 2 minutes, without HD access, memory usage or processor usage.

     

    Sometimes only the application freezes and I can do stuff in other applications, but frequently after playing aroung with other applications also they freeze.

    I also tried to delete .plist files, add a clean user account, cleaned up everything with Onyx but nothing helped.

     

    I will try to manually reinstall the combo-upgrade as mentioned some posts before and will let you know the results.

  • Pharao Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 29, 2013 12:04 PM (in response to Pharao)

    O.K. guys, I tried all the aforementioned steps but nothing helped.

     

    More research in the web took me to the right way, my Crucial M4 SSD was the problem.

    I updated the firmware to the newest and suddenly the problems are all gone!

     

    So maybe some of you may try this approach, but unfortunately the guys without SSD have to search another solution.

  • vtrung Calculating status...
    Currently Being Moderated
    Jul 5, 2013 5:13 AM (in response to Maxtoid)

    I have the same problem, my MAC is Retina Mid 2012, processor 2.6Ghz Intel Core i7, 16 Gb Ram, NVidia Geforce 650M 1GB.

  • fizzler Calculating status...
    Currently Being Moderated
    Jul 31, 2013 4:50 AM (in response to Maxtoid)

    My "Early 2013" MBPr freezes randomly, I couldn't find any pattern... but it was several times when browsing in Safari and the message center was popping up an email.

     

    Very annoying...

    I'm installing the combo update 10.8.4 right now, I hope it helps...

  • vtrung Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 31, 2013 6:48 AM (in response to Maxtoid)

    I found problem is using Nvidia card. When I use gfxCardStatus and force the system to use Intel 4000 HD (built in card) , it's ok. Maybe firmware error or hardware error with Nvidia card. I tried to use bootcam with windows 7 installed, Nvidia card with latest driver, the system freeze many times. In OS X whenever GPU change to Nvidia, the system freeze. I also tried 10.8, 10.8.2, 10.8.3 and get the same problem.

  • kill4fun Calculating status...
    Currently Being Moderated
    Aug 8, 2013 9:33 AM (in response to Maxtoid)

    Me too..

     

    MBP Retina Display 13", SSD 128GB

     

    just bought it in the middle of July 2013, not even a month until now...

     

    works perfectly fine for my few early days (i didn't check my OS X Version), then after a few days, i tried to migrate my files from my old macbook Unibody 2009 (silver alumunium body but not macbook pro), using Time Machine and migration assistant and after that, directly updating my OS X into 10.8.4.

     

    when everything is finished, i found some issues, such as:

     

    before using migration asistant+update to 10.8.4:

    1. no issue with USB

    2. i can use my external hard drive with no problem at all, i have 3 external HDD with 160GB for software, 1TB for back up documents, and 640GB for Time Machine.

     

     

    after using migration assistant (time machine)+update to 10.8.4:

    1. freeze for 4-5 seconds after inserting USB Flash disk, SD Card, havent try the tunderbolt

    2. my External HDD is readable on the Disk Utility, but not showing up in Finder. (i have Paragon Driver installed from the first day i have my MBP)

     

    *problem no.2 was solved when i formatted my 1TB back up HDD and change the format into Mac OS Journaled, because i still have the file on my old macbook so i decided to format the HDD, but the 160 GB External HDD still couldnt be read.

     

    untill now, i'm still don't know which one is the problem, is it the time machine+migration assistant or the 10.8.4 update.

     

    i'm going to re-install the mountain lion OS X and see if everything goes back to normal.

     

    thanks

  • luxuryliner67 Level 2 Level 2 (220 points)
    Currently Being Moderated
    Aug 8, 2013 10:38 AM (in response to Maxtoid)

    After an OS update I run M. Lion Cache Cleaner and delete ALL caches and repair permission. 99% of the problems that user have after an update, i don't have.

    Cheers

    Simon

  • philippe138 Calculating status...
    Currently Being Moderated
    Aug 28, 2013 5:16 AM (in response to vtrung)

    Hi,

     

    I got exactly the same problem : when I switch to integrated card (Intel HD 4000), no problem, but if I switch to the discrete card (Geforce GT 650M), some application would freeze my MacBookPro Retina (so I've to force shut down).

    The applications that cause such a trouble, seems to be the one using OpenGL Shaders : so basically most of 3D or video applications ...

     

    I installed OSX 10.9 beta 1 (Mavericks), and everything was working, until I upgraded to beta 5 or beta 6. Then the same problem occured again.

     

    Let me know if you found a solution. Thank you !

  • vtrung Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 28, 2013 5:24 AM (in response to philippe138)

    Finally, I bring my Mac to Mac Store, they replace my main board for free and everthing was fine. It's GPU problem.

  • babowa Level 7 Level 7 (22,150 points)
    Currently Being Moderated
    Aug 28, 2013 9:14 AM (in response to philippe138)

    You are running a beta version of a not yet publicly released OS - you cannot expect a trouble free experience. And, if you are running a legit version of it, you are violating your NDA by mentioning it here. Please post in the developer forums made available to you by Apple instead.

  • philippe138 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 28, 2013 9:21 AM (in response to babowa)

    Hello Babowa,

     

    I was mainly talking about Mountain Lion, and not complaining about Mavericks.

    But I run my tests also on Mavericks, so I thought it was worth to say it.

     

    Anyway, can I edit my message to remove the 2 last lines ? I don't find any such button.

    Thank you.

  • WPWoodJr Calculating status...
    Currently Being Moderated
    Sep 3, 2013 8:26 PM (in response to philippe138)

    I am having this issue too.  Often when I run something (like Parallels) that causes a switch to the GT650M, the screen freezes and I have to reboot.  Recently I stopped using Firefox and this stopped happening for 3 weeks.  Then I started using Firefox again, and 1-2 days later the  machine froze. Maybe Firefox is using the OpenGL Shaders?  Why do you think that is the issue?

1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.